Hôtel Mercure Orange Centre

Ugly buildings, rooms are ok, front desk by check in and around 10:00 pm NO service Check in the „lady“ stood outside smoking, no one at 10:00 pm on service Only the restaurant and food and service are „ok“ At least 200 letters, ridiculously, so laaaaaaaaba laaaaaaba

We had two stays over the last two weeks so let's go with the positives first. The staff are VERY helpful, particularly the reception staff. The rooms are clean and the bathroom/toilet appeared to have been refurbed fairly recently. Evening food was lovely and the breakfasts were the usual buffet selection. However, on our first stay, our dinner bill had been added to our room despite me paying direct to the restaurant staff. Fortunately, I had kept my receipt. The bath towels are ridiculously thin. On our second visit, our room appeared to have been flooded recently with water staining on the wood surrounds. We had mosquitoes in our ground floor room facing the woods. I know mosquitoes are an issue in Provence but none of the other hotels we used had a problem. As for charging 40E for an upgrade to a Privilege room, we experienced both and I wouldn't bother. The rooms are exactly the same size and all you seem to get for your money is bath robes/slippers, a few soft drinks in the fridge and a room much closer to reception. Don't bother with an "upgrade". Overall, alright for an overnight but I won't be rushing back.

Delightful Mercure hotel situated very close to the motorway. There is also many locations near that are good for biking and dirt biking alike.🚴‍♂️ Great rentals near and superb local delicatessens. Breakfast was again a true delight. Very Nice 4 star hotel for the price. Near the autoroute. Has a superb restaurant. Employees are all great, friendly and highly approachable. They offer great logic when advising. Recommended hotel in a fabulous part of France.

We arrived after a long journey and with a person who suffered from an accident: Staff were so amazing! We got a room ( do not take it in summer, if you want peace) on the ground floor. We were helped. Room was nice and accesible for my company. BEST ROOMSERVICE EVER!!!! Beef burger, salad at it‘s finest!!! Breakfast : Perfect! Great area, helpful. We did not use the pool or gym. But bought some souvenirs. Stop there, enjoy and continue your journey. Thank you all!!! Danke an Alle!

Reception efficient and friendly. The room on the ground floor was dark and not appealing. If you don’t like to smell like honey don’t use the toiletries! No vanities to take off your make up. The wall to wall carpet is not great to walk on without sleepers. No English cable channels. Overall disappointing for a four stars hotel. To expensive in low season. The bar is not well managed Breakfast buffet is empty even if you come early, many things are gone, the staff does not seem to refill the food. Overall average.

Normally these are reliable hotels but this was a poor example. It was a struggle to get any service on the outside tables. The beds are like rocks, literally, I don’t mind a firm mattress but this was ridiculous. And when we came down to breakfast we had to ask for everything to be replenished, even the plates. Disappointing.