Riu Palace Tropical Bay - All Inclusive

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Riu Palace Tropical Bay - All Inclusive

Name: Riu Palace Tropical Bay - All Inclusive
Address: Norman Manley Boulevard, Bloody, Orange Bay, Hanover, Jamaica, Norman Manley Boulevard, Bloody, Orange Bay, Jamaica
Price range: Unbeatable daily deals - quickly find great rates for your ideal stay. And if it's cheaper elsewhere, we'll refund the difference.
Rating: 4.2

No. 2 of Scenic Hotels in Hanover

Norman Manley Boulevard, Bloody, Orange Bay, Hanover, Jamaica

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We Price Match

Highlights

Ideal location

Free parking

Lots to do

Amenities

Golf course

Diving

Snorkeling

Sauna

Spa

Massage room

Gym

ParkingFree

All amenities

Property Description

8.4/10

Very Good

Cleanliness8.4

Amenities8.4

Location8.4

Service8.4

All 99 reviews

Surroundings

Airport: Sangster International Airport

(71.2 km)

Train: Jamaica Rail Way Corp.

(67.6 km)

Landmarks: Bloody Bay

(390m)

Landmarks: Booby Cay

(1.8 km)

Landmarks: Kool Runnings Water Park

(1.8 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite With Garden View

Has window

Non-smoking

Air conditioning

Minibar

Tea bags

Garden view

Room Details

Check Availability

Suite, Ocean View (U)

1 King bed

Non-smoking

Air conditioning

Private bathroom

Minibar

Room Details

2 Double bed or 1 King bed

Has window

Non-smoking

Air conditioning

Minibar

Tea bags

Private toilet

Room Details

Check Availability

Hide Room Types

Guest Reviews

8.4/10

Very Good

99 reviews

Verified Reviews

Cleanliness8.4
Amenities8.4
Location8.4
Service8.4

Average for similar properties in Orange Bay

Most Mentioned

M‍a‍r‍i‍n‍a

August 18, 2025

The property was right on a beautiful beach, the rooms was very clean. Overall I enjoyed my stay. I will come back again.

w‍i‍l‍m‍o‍r‍e

August 18, 2025

The staff were very warm and welcoming. The housekeepers did try their best to keep the rooms comfortable but there was a constant smell of sewage in my room. I don’t know what caused it, I also smelled the odor in certain locations while walking the property. The buildings are poorly designed; no elevators for three floors! The food was a 4/10. Parking is not secure. Entertainment at night was good. The pools were very small and there are only 4 restaurants and 3 of those need a reservation.

S‍o‍n‍i‍a

August 14, 2025

It’s pretty, has lots of beach, staff was friendly. Drinks were great ! Food was so so. Not really served hot and fresh. Entertainment was ok. Could use some different acts maybe

K‍e‍v‍i‍n

August 7, 2025

Very accommodating, gated area with security on the grounds and property on the beach, I love the hotel style treatment, change of towels and cleaning daily and staff wash your clothes at the end of your stay, I definitely recommend.

K‍a‍r‍l‍a

August 11, 2025

Stayed July 19–26, 2025. Rooms were infested with roaches, spiders, and other bugs. Hair on floors, in bedding, and bathrooms; one bed smelled of urine. Food areas had roaches, fruit flies, and water pitchers filled with a garden hose. Guests smoked cigarettes , family-friendly resort.

C‍a‍r‍l‍a

August 4, 2025

I went with my partner and teenage niece and nephew! It was an 8 out of 10 and I'd go again. I am giving it an 8 because the specialty restaurants book before you get there. I also had to pay an extra two hundred to be closer to my niece and nephew, so they were not on the other side of the resort, even though we were booking with two rooms. Wouldn't it make sense to keep the rooms with the same booking and last name together! The food was great the entertainment throughout the day and night was great and I loved that there was always an adult and kid option!

J‍e‍r‍i‍e‍l‍l

August 3, 2025

Review I didn’t like how I paid extra for an ocean front view when I couldn’t see the ocean because the trees cover the whole view it’s was pointless !!! also there were no comforter on the bed only sheets it was cold at night when I slept also the liquor that was in the room was not topped off upon arrival and also I didn’t like how I was on the beach every single time I kept getting approached and harassed by locals trying to sale me things beside that everything was good I highly recommend they get better security on the beach and stop letting locals harass hotel quest into buying things

L‍a‍t‍a‍s‍h‍a

July 28, 2025

Moldy Room + No Refund Despite Early Checkout We arrived on July 24, 2025, and were immediately hit with a strong mold and mildew smell in the room completely uninhabitable. Housekeeping never showed up, so we called *******. Their rep told us to check out immediately and promised we’d be refunded for the hotel portion. We followed instructions, checked out the same day without staying, and the hotel confirmed our departure. Now ******* says we’re losing the full $2,700 because the hotel won’t approve the refund even though we didn’t use the room. This is unacceptable. We didn’t cancel or no-show we were advised to leave due to unsafe conditions. This experience has been incredibly frustrating and feels like a scam. Guests should be able to trust that if a room is unsafe for health reasons, they won’t be penalized for refusing to stay. I’m now having to fight for a refund that should’ve been automatic based on Expedia’s own advice and the hotel’s conditions. Avoid this resort if you value cleanliness, air quality, or customer service. And avoid relying on ******* support unless you get everything in writing. Very disappointed!!!!!😡😡😡

A‍l‍i‍c‍e‍ ‍N‍i‍c‍o‍l‍e‍ ‍D‍i‍a‍z

July 28, 2025

I found this hotel very beautiful. I had such a wonderful experience. The only factor that affected was the hospitality. I felt that staff sometimes did not want to be bothered with questions or requests. However, this did not apply to the bartenders and pool/beach servers. I do wish they had an elevator, especially when you or the 3rd floor, but that wasn’t anything we couldn’t handle. The food, beach, pool, entertainment, and room were amazing. Will definitely be back!

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 15:00–23:00

Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

If you will arrive outside of check-in hours, contact the property in advance

Child policies

Children can stay in some rooms of this hotel.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleBuffet

Opening hours[Mon - Sun] 07:00-11:00 Open

Age	Fee
Adult	Free

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service animals

Service animals are not allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Number of Rooms: 452

Phone:+1-876-9575900

Located in Negril, Hotel Riu Palace Tropical Bay - All Inclusive is by the ocean, within a 5-minute drive of Bloody Bay Beach and Seven Mile Beach. This all-inclusive property is 1 mi (1.6 km) from Booby Cay and 1.3 mi (2 km) from Kool Runnings Water Park.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 452 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What are the check-in and check-out times at Riu Palace Tropical Bay - All Inclusive?

Check-in time at Riu Palace Tropical Bay - All Inclusive starts at 15:00-23:00, and check-out time is by 12:00.

Are pets allowed at Riu Palace Tropical Bay - All Inclusive?

No, pets are not allowed at Riu Palace Tropical Bay - All Inclusive.

How much does it cost to stay at Riu Palace Tropical Bay - All Inclusive?

Room prices at Riu Palace Tropical Bay - All Inclusive vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Riu Palace Tropical Bay - All Inclusive from the nearest airport?

The nearest airport is Sangster International Airport, located about 1 hour 20 mins from hotel by car (71.2 km) away.

What’s the cancellation policy at Riu Palace Tropical Bay - All Inclusive?

The cancellation policy at Riu Palace Tropical Bay - All Inclusive depends on your room type and booking terms.

About This Property

Nearest Airport	Sangster International Airport
Distance to Airport	71.24KM
Nearest Train Station	Jamaica Rail Way Corp.
Distance to Train Station	67.62KM
Average Price From	DKK2339
Hotel Star Rating	4