Sheraton Hotels in Orlando

Hotel is going under summer innovation so 100% is that to be expected however it was an overall good experience and I would definitely recommend staying there especially if you want to go to SeaWorld I was there for a conference facilities were good

Suitable for family vacations. The rooms are large and the kitchen is complete. The washing machines and dryers are super large and very convenient. The neighbourhood is seaworld, 20 minutes walk, 7-11 across the road, and a cvs, the only thing is that the hotel is not fun, but the living is comfortable

We were greeted by Franciely she was great and she took care of us and made sure we were well attended. We got a couple of frozen drinks and mixed drinks and they tasted so good! I highly recommend swinging by this bar and enjoying the fun in the sun and the great people!

Loved the ability to store my luggage before check in, and use the complimentary shuttle to visit Universal Studios during the day. Received complimentary warm cookies and bottled water at check in! Made the start of my stay at Double Tree great!

Experience was excellent, customer service was amazing. The room was perfect for our family of 4. Had a fridge, 2 burner stove top, and dishwasher. Pool area looked very nice, we didn’t get a chance to check it out on this visit. There is a Starbucks in the parking lot and a few other food establishments. Complimentary breakfast was great. Close to SeaWorld, Aquatica, And Discovery Cove. Other attractions were within 10-15 min drive. We will definitely look at this place for future stays. Wish we found it sooner!

We were in town for a wedding and decided to stay in a “Central location” this was at the south end of all the “I-Drive” action. Near trolly stop 23. We checked in and were greeted with smiles and friendly face everywhere! The hotel was very busy as we arrived at peak check-in time and it didn’t impact the mood of the staff one bit! Our room was very nice, beds were not the most comfortable I’ve ever had but they were very good. Plenty of outlets and a small refrigerator, we had a pool view room and it was great! We ate in the restaurants a few times during our stay, we enjoyed the variety of the menus and the food was delicious!! The Steakhouse was quite expensive but the pool menu and David’s Club were very reasonably priced and the shop had great quick service breakfast options (and late night options). David’s has the buffet with omelet station and carving station for breakfast and separate Lunch and Dinner menus. David’s advertised as “Burgers and Bourbon”…a nice bourbon selection, centered around a few varieties of Michters. Not much in the way of “allocated” bourbon but a nice selection of others. The pool bar was nice, plenty of wait staff around the pool and a few bartenders at the bar most of the day, a completely different menu than anything inside the hotel, a nice light menu for outdoor fare in central Florida. Hilton offered limited transportation to and from Universal and Sea World. It was available but not an all day thing, you need to make reservations for it and it only has a few morning options and a few evening return options, but it is available. They do offer a daily pass for the trolly that runs up and down International Drive, basically from one outlet mall to the next (North to South). They have a bunch of stops all up and down I-Drive. The Spa staff was friendly and the prices were very reasonable for a resort like this one, the housekeeping staff was courteous and friendly! Overall, this Hilton experience was among the best we have had, we are Hilton Honors members and this will be one that we DEFINITELY return to! 9.9/10!!

Every day when the baby and her father wake up, they go to the balcony to wait for the giraffes to come over for dinner. They can go out to play after watching them. There is a special bus waiting area to go to all parks. It is very convenient to go every 30 minutes (you can see the real-time waiting time on the Disney World App. When you check in, the staff will help you bind the hotel to this app). If you need any service in the hotel, you can use a smart device in the room to summon a crew member. The staff are very enthusiastic. There are many activities in Jumbo House alone. I stayed in the hotel for a day to eat and walk, but it was still not enough. I hope that when the baby is older, I will have the opportunity to come back to play. I didn’t play in the swimming pool, game room, night tour, etc.

The hotel is renovated and accommodations were fine and it is one of the better quality hotel choices in the busy and very touristy Orlando center. Also, breakfast selection was surprisingly good and plentiful for the typical selection for the Holiday Inn Express brand. The reasons for not giving the hotel 5 stars are below: 1) the bathroom sink in the room was clogged upon check in. 2) guests were allowed to consume alcohol and to smoke heavily in the pool area right next to many small children and other guests who did not appreciate being exposed to second hand smoke. As a public health policy, smoking should only be allowed in remote designated areas and not in the pool ares which is full of small children. 3) At times there was no staff at the reception and the staff that I did communicate with either spoke very poor English (or none at all, the assumption was that everyone should be speaking Spanish) or appeared to be genuinely disinterested and didn't pay attention to customers' concerns.