Thermae Palace

Had a wonderful stay at The Thermae Palace, to start with a very welcoming arrival, and receiving an upgrade to a room with seeview! In my room I was welcomed with delicious chocolates, a very spacious and super comfy bed, and the marvelous view. The room was big, very clean, as was the bathroom with separate toilet. And I always appreciate a small bottle of still water on the bedside table! Breakfast was truly superb! The welcoming of the lady at the desk could have been a bit more friendly, but with a glass of bubbles all was quickly forgiven ;-) Breakfast buffet was very divers, lots of different fresh loafs of bread (love it when I can cut a piece off myself), mini viennoise, fresh fruits, smoked salmon (with parsely and fresh onion on the side!), a quite perfectly cooked egg, fresh cheeses, sweets, macarons, 'poffertjes', you name it, they had it! Price of my stay was just 122 euro (winterdeal), and I truly felt like royalty! Well done Thermae Palace! Your staff deserves a 5star+ ! I completed my (business) stay with a long walk on the beach and returned home feeling very happy and greatfull :-)

Very nice room with stunning view over the beach and sea. New carpets in the corridor and in the room. Check-in was a little dissapointing: nothing warmfully welcoming and rather quick (although no other guests were waiting at that time). No extra info was given (restaurant times, fitness, town, etc.) and no info on having to validate our parking ticket (we found out by coincidence the next morning). We ordered something at the Brasserie to take to the room: a duo of garnaalkroketten at 25EUR: all we got were the 2 kroketten! They did'nt even come with a small salad or anything. That is extremely expensive and they looked ridiuculous on a big white plate! Breakfast is until 10am which is a little early for a Saturday morning. We called reception (no indiciation in the room how to call reception, so we looked up the hotel's number on our phone and dialed from there), to ask for a room service breakfast. The lady kindly transfered us to the Brasserie. 2min1/2 later we got someone on the phone who probably thought we were staff the way he answered. He couldn't answer about a potential room service breakfast so we got transfered back to reception. The lady apologized and said it was actually not possible anymore to have breakfast at all. She didn't have that info for us in the beginning of our call? So we ended up going to a local bakery to have breakfast. In general everything could have been beautiful, except we didn't feel service! We felt as if staff was in its own world, and certainly not attentive to guests. Which is a shame. It doesn't give us the motivation to book there again next time...

Great position on the beach front. Comfortable bed, spacious room. Nespresso machine in room is an improvement on many coffee options in hotels. Parking right by hotel entrance. Hotel well sited for bars and restaurants nearby Great position on the beach front. Comfortable bed, spacious room. Nespresso machine in room is an improvement on many coffee options in hotels. Parking right by hotel entrance. Hotel well sited for bars and restaurants nearby

Hotel is in a fabulous location. Ample parking. Hotel staff were friendly and helpful. Room was very clean we had a room with a view over the beach. Hotel was nicely warm. The restaurant and bistro in the hotel is not run by the hotel and the staff there were not particularly helpful. No English menu and nothing vegan on the menu. Breakfast was in a different restaurant which was run by the hotel and was extremely good. No cosy bar which would have been welcome. I would recommend the hotel but for lunch and dinner take a walk along the promenade where there are some fantastic restaurants.