Hotel Otavalo by Art Hotels
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1 room, 2 adults, 0 children
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Hotel Otavalo by Art Hotels
No. 1 of 4-Star Select Hotels in Imbabura
C. Vicente Ramon Roca 504, Otavalo, Imbabura, 100201, Ecuador
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Amenities
Restaurant
Private parking
Luggage storage
Bar
Conference room
Business center
Multi-function room
Wi-Fi in public areasFree
All amenities
Property Description
A stay at Hotel Otavalo by Art Hotels Ecuador places you in the heart of Otavalo, steps from Instituto Otavaleño de Antropología and 8 minutes by foot from Plaza de Ponchos. This luxury hotel is 0.5 mi (0.8 km) from Galeria Gabriel Ceballos Ulloa and 2.1 mi (3.3 km) from El Lechero.
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9.4/10
Cleanliness9.4
Amenities9.4
Location9.4
Service9.4
All 44 reviews
Surroundings
Airport: Mariscal Sucre International Airport
(77.9 km)
Train: Estación Andrade Marin
(13.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Superior Double Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Minibar
Doorbell and phone alerts
Private toilet
Check Availability
14
Queen Room
1 King bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability
8
Deluxe Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Minibar
Doorbell and phone alerts
Private toilet
Check Availability
5
Premium Twin Room
2 Double bed
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Check Availability
3
Superior Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability
11
Luxury Room
1 King bed
Non-smoking
Private bathroom
Refrigerator
Minibar
Doorbell and phone alerts
Check Availability
5
Premium Room
1 Queen bed
Non-smoking
Private bathroom
Refrigerator
Minibar
Doorbell and phone alerts
Check Availability
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Guest Reviews
9.4/10
Amazing
44 reviews
- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Otavalo
Review summary
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Service Quality: The hotel is praised for its exceptional service, with staff being friendly, professional, and attentive. Many reviews highlight the personalized attention and willingness to accommodate guests' needs, making them feel special throughout their stay.
Guest User
August 6, 2025
Excellent service and exquisite food. Be ready to be impressed. I have gone two times now and both occasions have been great.
Angélica Rodas
July 24, 2025
Superb
Staying was amazing. Staff went above and beyond to ensure we had a great staying. Food was superb!
The decor was exquisitely beautiful.
I’d recommend the incorporation of a spa or gym so guests could extend the staying and enjoy the hotel premises.
WorldTravelGuy74
August 19, 2024
I came here for a 3 night stay. I have been to Ecuador countless times in the last 30 years, including Otavalo which is a MUST see for anyone visiting Ecuador. This hotel is 100% remodeled but kept its Otavaleño flair; the woodwork, the exposed stone and brick, the columns and tile - all represent the historic and magical city and its surroundings- but it had every modern amenity that blended seeminglessly with its history. The breakfast is first class as is their lunch and dinner. The food is truly a culinary experience highlighting the native food of the region . The bathroom is modern and the room, bed (so comfortable!), and decor truly spectacular. The hotel is within walking distance to all the local sites including the Plaza de Ponchos. When you walk into the hotel you feel like you are walking into a mansion home. Every corner. Every painting. Every piece of furniture - perfect. It’s almost like a fairy tale. But - it was the service that will ensure I return many times. Kevin at the Reception Desk seemed to always be available day and night and was so attentive; Sisa was wonderful also at Reception. Sisa, our room attendant, kept our room perfect day and night with so many special touches including local delicious surprises each night. Franklin was our server in the restaurant and provided outside food recommendations and service. Stay here! You will never want to leave! I will be back!
912graemed
January 1, 2025
Travelled to Ecuador to spend the holidays with my wife's family. We decided to go to Otavalo for NYE and I am so glad that we did. It was a two night getaway that created a lifetime of memories. Everything from the service to the ambiance was amazing, the attention to detail was spectacular. The warm smiles that greeted us around every corner touched the heart. Thank you to my dancing friend Alma that would not accept that I have two left feet. I think the highlight was the traditional ceremony that rained down petals, so magical. The management and staff deserve a lot of credit for putting together such an experience. I wish I could name all of staff and personally thank them. Until next time Hotel Otavalo, keep up the great job.
Arthur
February 16, 2025
We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon.
Scott
December 8, 2024
The staff was incredible. I have never experinced such great service. We were truly treated like royalty during our stay.
Kirsty
November 13, 2024
Everything was absolutely amazing except the food. It was so sad because the hotel had all the resources and in a town full of fresh produce. We've been in Ecuador for nearly 3 weeks and this was the worst meal.
Catherine
March 11, 2025
Beautiful property. Staff was lovely and service was excellent
Services & Amenities
Most popular business facilities
Restaurant
Private parking
Additional charge
Luggage storage
Bar
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$10.00 (approx. €8.69) Daily. Reservation needed.
Private parking
Additional charge
Transportation
Shuttle service
Additional charge
Business services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Front desk services
Front desk (limited hours)
Lockers available
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
VIP check-in service
Languages spoken
English
Spanish
Food & drink
Bar
Lobby bar
Room service
Snack bar
Public areas
No smoking in public areas
Smoking area
Elevator
Health & wellness
Beauty and makeup
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Facilities for children
Children's meals available
Accessibility
Braille signs
Accessible rooms available
Wheelchairs available
Safety & security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 01:00–12:00
Front desk hours: [Mon-Sun]06:30–23:00
The property will provide check-in details after booking
If you plan to arrive after 23:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineFull English/Irish
Opening hours[Mon - Sun] 07:30-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. €173.67) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 29
Phone:+593-62928710
A stay at Hotel Otavalo by Art Hotels Ecuador places you in the heart of Otavalo, steps from Instituto Otavaleño de Antropología and 8 minutes by foot from Plaza de Ponchos. This luxury hotel is 0.5 mi (0.8 km) from Galeria Gabriel Ceballos Ulloa and 2.1 mi (3.3 km) from El Lechero.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 28 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 28 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Otavalo by Art Hotels?
Check-in time at Hotel Otavalo by Art Hotels starts at 14:00-23:30, and check-out time is by 12:00.What are the check-in and check-out times at Hotel Otavalo by Art Hotels?
Are pets allowed at Hotel Otavalo by Art Hotels?
No, pets are not allowed at Hotel Otavalo by Art Hotels.Are pets allowed at Hotel Otavalo by Art Hotels?
Does Hotel Otavalo by Art Hotels serve breakfast?
Yes, Hotel Otavalo by Art Hotels serves breakfast for guests. Breakfast options include Full English/Irish style. Does Hotel Otavalo by Art Hotels serve breakfast?
How much does it cost to stay at Hotel Otavalo by Art Hotels?
Room prices at Hotel Otavalo by Art Hotels vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Hotel Otavalo by Art Hotels?
How to get to Hotel Otavalo by Art Hotels from the nearest airport?
The nearest airport is Mariscal Sucre International Airport, located about 1 hour 21 mins from hotel by car (77.9 km) away.How to get to Hotel Otavalo by Art Hotels from the nearest airport?
What’s the cancellation policy at Hotel Otavalo by Art Hotels?
The cancellation policy at Hotel Otavalo by Art Hotels depends on your room type and booking terms.What’s the cancellation policy at Hotel Otavalo by Art Hotels?
About This Property
| Nearest Airport | Mariscal Sucre International Airport |
|---|---|
| Distance to Airport | 77.9KM |
| Nearest Train Station | Estación Andrade Marin |
| Distance to Train Station | 13.34KM |
| Average Price From | EUR265 |
| Hotel Star Rating | 4 |