"1. Stairs too high.. no lift.. not suitable for those who have knee pain
2. Room no minibars
3. Extra pillows are not available when requested
4. No staff on duty from 12am to 7am
5. Aircond took sometimes to cool"
"Strategic location from the petronas industry, very nice hotel and service, the room also clean. Iβm so recommended to you guys to choose this hotel."
7 reviews
6.2/10
1 night
From AED 191
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"It's cool to be here. Simple but all the facilities are enough for that stay. Provided 2 packs of nasi lemak with tea o Hot which is Nasi Lemak is delicious! It's worth it with breakfast & don't expect more. The important thing is to be comfortable to rest the body. Keep it up! β€οΈππΌ"
Sura Inn offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by inn. Experience the wonders of Dungun with ease by utilizing the services provided at car hire.Visitors can take advantage of complimentary parking directly at the inn. The accommodating team at the reception will aid you with amenities such as express check-in or check-out.Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Smoking is limited to specified smoking zones. Each accommodation at Sura Inn is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the inn offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Sura Inn, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and bottled water at your disposal. Sura Inn offers toiletries and towels in the restrooms of specific accommodations. Visitors who enjoy preparing their own culinary delights will appreciate the presence of an on-site BBQ facilities and shared kitchen at this location. Sura Inn provides a superb assortment of leisure amenities for guests to enjoy. Make certain to allocate time for discovering the shoreline, easily reachable right from the inn.
"- We actually top up money for room with Jacuzzi. There is another room type that they did not showed in the options, which is Premium (with Jacuzzi). Staff said their room used to have Jacuzzi but most of them malfunctioned, hence now the room with functioned Jacuzzi called Premium room type. But when we used the Jacuzzi, got centipede came outππΆ
- We want to order room services for our dinner, no one answer the call, no reply on Whatapps, hence we decided to walk to their restaurant and order at the counter but the staff told us the kitchen was closed for that evening without any notice. Their front desk staff & restaurant waiter not even know about that before we went to order (because upon our order they went to the kitchen to check with the pic)
- The breakfast served cold.
- The receptionist not responsive on the phone, we tried to call few times but no one answered. End up we need to go to the reception and wait for them to show up.
- In overall, I could concluded that the hotel has a good ambitious, but the management need to pay more attention on the room facilities, hotel facilities and the services.
- I am expecting a 3-Stars staying experiences however I don't think this stay worth it."
"I booked the wrong date. But you can't change it through apps. So I called the hotel a few minutes later after I booked wrongly. However, the hotel said they had to also change the date on the apps. Can't get around this problem. Thank you trip.com."
3 reviews
6.5/10
1 night
From AED 71
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6.3/10
Iiman azgood hotel bed okay shower okay can repeat for short vacatio tq trip
MMandy920Strategic location from the petronas industry, very nice hotel and service, the room also clean. Iβm so recommended to you guys to choose this hotel.
The average price for hotels in Paka is AED 207 on weekdays, and AED 209 on weekends (Friday-Saturday).
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