Polat Palandöken
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1 night
1 room, 2 adults, 0 children
All properties in Palandoken
Polat Palandöken
Certified SustainableNo. 3 of Premium Hotels in Erzurum Province
Yunusemre, Kayak Yolu Uzeri, Yunusemre, Palandoken, Erzurum Province, 25000, Türkiye
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Highlights
Ideal location
Varied breakfast
Lots to do
Free parkingAmenities
Restaurant
Alcohol-free rooms (on request)
Indoor swimming pool
Skiing
Sauna
Massage room
Gym
Private parkingFree
All amenities
Property Description
Located in Erzurum (Palandöken), Polat Palandoken is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. This family-friendly hotel is 2.7 mi (4.3 km) from Erzurum Museum and 2.7 mi (4.4 km) from Ataturk House Museum.
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8.7/10
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 44 reviews
Surroundings
Airport: Erzurum Airport
(17.5 km)
Train: TCDD
(7.0 km)
Landmarks: Palandoken Ski Center
(660m)
Landmarks: Timur Kayak Okulu
(690m)
Landmarks: Kayakyolu Şehitler Parkı
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
King Suite
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
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5
Corner Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
6
Deluxe Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
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5
Deluxe Twin Room, 2 Twin Beds
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
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Comfort Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Wardrobe
Check Availability
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Guest Reviews
8.7/10
Very Good
44 reviews
- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.7
Average for similar properties in Palandoken
Review summary
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Cleanliness: The hotel is highly praised for its cleanliness.(based on 1 review)
Guest User
August 27, 2025
Hele fijne hotel. Uitgebreide ontbijt en schone kamers
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Guest User
January 16, 2024
Aile ve arkadaşlarımız ile otelde kaldık. Otelde hizmet çok iyi, personel çok güleryüzlü, hep yardımcı ve çözümcü. Otel oldukça kaliteli. *** Fakat çok ilginç bir durum vardı, ben ve beraberinde gittiğim arkadaşlarım hayatımızda ilk defa karşılaştığımız bir durum oldu. Biz otele 12:30 gibi giriş yaptık, dolayısıyla öğle yemeği yememiz gerekiyordu İstanbul’dan gitmiştik ve açtık bizden kişi başı 965 TL yemek bedeli aldılar. Fakat otelden çıkış yaptığımız gün öğle yemeği yemeden çıktık sabah saat 11:00 gibi otelden ayrıldık, madem bir öğün yemek o kadar önemliydiyse; biz çıkış günü öğle yemeği yemediğimiz için bize neden kimse para iadesi yapmadı. BU DAVRANIŞ BİZİ OLDUKÇA ÜZDÜ. Otele gideceklere sürpriz olmasın. Hasan sağ
Guest User
January 7, 2024
Most of the things were good .ski slope ,rooms ,services ,foods. The waiter yoones was so kind . The guest realation officer Nida was so helpful and kind . But the temperature of pool was not good and we couldn’t use it.there was not any programs or entertainment at nights.
Guest User
January 5, 2024
Excellent example of hospitality, all of the staff were very attentive, kind and warm. Buffet was absolutely delicious with lots of options. Overall had a great experience and would recommend to everyone:)
Guest User
January 2, 2024
We had an amazing holiday as a family and celebrated the new year with all our loved ones. The hospitality is incredible and we had so much fun! Our daughter loved the snow and we enjoyed skiing under the sun while feeling the powdery snow beneath our feet! Thank you for everything!!… see you very soon, hopefully.
Guest User
December 30, 2023
We were pleasantly surprised by the whole experience at the Polat. The facilities have recently been renovated to a very high standard making it feel dignified but also homey. The staff from the sales manager Ardan, the guest relationship manager Nida and even the waiters such as Yilmaz really made our stay incredible and made us feel like extended family of the hotel. We missed breakfast every morning due to how comfortable the beds were (this is not an exaggeration). Talking about the food, we are so happy we went full board as the spread was some of the best food we've had ever and the variety always changed. The snow slopes were interesting enough to keep us on the slopes from afternoon all the way into the evening with their night piste too. We will definitely be back again to see what we consider now our friends. Thank you for welcoming a bunch of crazy Greeks to your establishment.
Guest User
December 28, 2023
It is a hotel where everything you can think of has been considered. The team is incredibly caring and professional. The staff was very understanding for children.All areas of the facility were spacious.
Guest User
December 27, 2023
All in all a great hotel with caring and attentive staff. The establishment has all the amenities one can ask for. Ski slopes and lifts are fine but they could be expanded and improved. Will be back again.
Certified Sustainable
This property has been certified as sustainable by Control Union to the Turkish Sustainable Tourism Program
Services & Amenities
Most popular amenities
Restaurant
Alcohol-free rooms (on request)
Indoor swimming pool
Skiing
Sauna
Massage room
Gym
Private parking
Free
Car rentals
Bar
Nightclub
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Indoor swimming pool
Gym
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front desk services
24-hour front desk
Lockers available
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Turkish
Russian
German
Food & drink
Halal meals provided
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Health & wellness
Gym
Massage room
Sauna
Turkish bath (Hammam)
Ski gear storage
Ski-in, ski-out resort
Ski equipment rental
Ski passes
Skiing
Activities
Nightclub
Public areas
BBQ
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Playground
Children's meals available
Kids' club
Children's pool
Business services
Multi-function room
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€15.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Certification Details
License number: 6607
Property Description
- Opened: 2000
- Number of Rooms: 208
Phone:+90-442-2320010
Located in Erzurum (Palandöken), Polat Palandoken is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. This family-friendly hotel is 2.7 mi (4.3 km) from Erzurum Museum and 2.7 mi (4.4 km) from Ataturk House Museum.
After a day on the slopes, enjoy recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 220 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature bidets and hair dryers.
After a day on the slopes, enjoy recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 220 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms with showers feature bidets and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Polat Palandöken?
Check-in time at Polat Palandöken starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Polat Palandöken?
Does Polat Palandöken have a pool?
Yes, Polat Palandöken has a swimming pool for guests.Does Polat Palandöken have a pool?
Are pets allowed at Polat Palandöken?
No, pets are not allowed at Polat Palandöken.Are pets allowed at Polat Palandöken?
How much does it cost to stay at Polat Palandöken?
Room prices at Polat Palandöken vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Polat Palandöken?
How to get to Polat Palandöken from the nearest airport?
The nearest airport is Erzurum Airport, located about 24 mins from hotel by car (17.5 km) away.How to get to Polat Palandöken from the nearest airport?
What’s the cancellation policy at Polat Palandöken?
The cancellation policy at Polat Palandöken depends on your room type and booking terms.What’s the cancellation policy at Polat Palandöken?
About This Property
| Nearest Airport | Erzurum Airport |
|---|---|
| Distance to Airport | 17.52KM |
| Nearest Train Station | TCDD |
| Distance to Train Station | 6.97KM |
| Average Price From | EUR354 |
| Hotel Star Rating | 5 |