Sway Hotels
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1 room, 2 adults, 0 children
All properties in Palandoken
Sway Hotels
No. 1 of Premium Hotels in Erzurum Province
Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2, Palandoken, Erzurum Province, 25070, Türkiye
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Amenities
Restaurant
Indoor swimming pool
Skiing
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
Located in Erzurum (Palandöken), Sway Hotels is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. This family-friendly hotel is 2.6 mi (4.2 km) from Erzurum Museum and 2.6 mi (4.2 km) from Ataturk House Museum.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 43 reviews
Surroundings
Airport: Erzurum Airport
(18.1 km)
Train: Erzurum
(6.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Deluxe Room
1 Queen bed
Non-smoking
Satellite channels
Slippers
Desk
Bathrobes
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Standard Double Room
1 Queen bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
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Standard Twin Room
2 Single bed or 1 Queen bed
Has window
Non-smoking
Private bathroom
Private toilet
Conditioner
Shampoo
Check Availability
Standard Double Or Twin Room
2 Single bed or 1 Double bed
Non-smoking
Minibar
Satellite channels
Bedding: Blanket or quilt
Towels
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Junior Suite
1 Queen bed and 1 Sofa bed
Non-smoking
Satellite channels
Slippers
Desk
Bathrobes
Check Availability
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Guest Reviews
8.8/10
Very Good
43 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Palandoken
Guest User
December 26, 2024
The hotel became a children’s ski school. Having said children they are spoiled out of control creatures running and screaming at the corridors of the hotel. Their families are around and just enjoying the control they get on other guests. It’s impossible to get some rest and peace in the hotel. My smart watch asked me why I am so stressed suddenly. Never coming again
Guest User
March 5, 2024
We stayed for 5 days with our 5-year-old daughter on February 27. First of all, we chose this hotel based on recommendations. We went skiing in Sarıkamış Uludağ, but this was our first time in Erzurum. The airport is very close to the city, the hotel is at the bottom of the mountain, has its own lift and ski slopes. You can ski until 8 o'clock. There is a kids club for children, you can leave them there while skating. We chose the hotel for this reason, and it also has a ski school for children. The food is very delicious, there is a lot of variety and there are options for everyone. The pitas and meat are incredibly delicious. The first day I went, I fell while skating and spent the whole day at the hotel because I tore my cruciate ligament. That's why I used the hotel facilities very well. A very good option for those who do not ski. The lobby is very big, the after cafe in front of it is very colorful. You can sit there, drink your tea, coffee and wine, listen to music from DJs and watch the skaters. First of all, I would like to thank the hotel manager Ömer Bey, the cafe manager Erdinç Bey and the restaurant chef Fazıl Usta. They took care of me 24/7. I rested very well and enjoyed it very much. Live music and bar in the evening was very good. My wife and daughter also skied. If you ski well, I recommend going directly to Ejder, the other tracks are not so good. If I go to Erzurum again, I will stay at Sway Hotel. Şenyurt restaurant is the most delicious place to eat Cağ kebab, we ate there, it's a little shabby but nice, on Congress Street. But hotel food is amazing, there is no need. The desserts are legendary, I didn't ski and I just ate, drank and went to bed. :)) Thank you to the entire hotel team.
Igor
February 17, 2023
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Evgeniia
February 17, 2023
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Guest User
February 5, 2023
Sway, Erzurum otel “bugüne kadar neden gitmemişim!” diye pişmanlık yaşadığım bir otel oldu..Gerek personelin güler yüzü, gerek yemeklerin ileri düzeydeki lezzeti, gerekse kayak pistine ulaşımdaki kolaylık (Lobiden 50 metre uzaklıkta ☺️) tek kelimeyle muhteşemdi..Bu muhteşemliğin mimarı, başta otelin Genel Müdürü ve Koordinatörü Ömer Akça bey ve yönetici kadrosundaki diğer çalışanların katkısı tartışılmaz..Özellikle restaurant bölümündeki çalışanlardan Vahap ve Velid beye kocaman alkış.. 👏🏻👏🏻👏🏻👏🏻
Guest User
January 12, 2023
Amazing service. Clean and luxurious hotel with access to many thrilling slopes. Most remarkable about the stay was the staff who was congenial and helpful all the time. A waiter named Diyaddin ensured all our needs were met. Definitely recommend this hotel.
Guest User
January 1, 2023
What can I say, no review will do this place justice. It is absolutely amazing. We came for New Years 2023 weekend!!! Food AMAZING! Service AMAZING! Staff EXTRAORDINARY AND AMAZING! Organisation is spectacular, entertainment was amazing! Night life amazing! High class and just spectacular. Rooms clean, warm, comfortable and bathrooms gorgeous and spacious. We booked to come again in a month and again we will book again. Highly recommended!! Also I couldn't ski and the instructors were so amazing, I learnt in half an hour. Ski equipment rent available and amazingggg quality and very informative staff. Hotel is child and family friendly! Apres ski bar is great and cocktails and drinks justtt perfect. Perfect Hotel!! Thank you for the best experience.
Guest User
January 12, 2023
Отель замечательный! Были в нем 8 дней в феврале. Мы начинающие лыжники, поэтому нам было очень приятно, что у отеля есть свои трассы (бесплатные) на разный уровень и в очень хорошем состоянии. Когда хотелось выехать в сам Паландокен, нам бесплатно предлагали машину от отеля. Ехать 3 минуты). Назад брали такси, цена 30 лир. Отель ухоженный, хороший спа, рекомендую программу для двоих. Остались в диком восторге. Еда очень вкусная. Есть индивидуальные шкафчики для хранения лыж с сушкой. Есть прокат, кому надо. Есть инструктора (по русски только один еле-еле говорит). Отдыхают в основном очень богатые Турки. В наш заезд русскоговорящие были только мы. Из минусов: алкоголь платный и цены ого-го. Персонал практически не говорит на английском, про русский я вообще молчу. Но это проблема всего Паландокена. Не привыкли они ещё к такому количеству иностранных граждан. Дороговато конечно. Но они марку стараются держать. Мы сюда обязательно вернёмся.
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Guest User
August 28, 2025
Çok memnun kaldık. Otel tertemiz, hizmet kaliteli, kahvaltılar, yemekler ve ikramlar gerçekten çok güzeldi. Çalışanlar güler yüzlü, ilgili. Özellikle samimiyeti ve her konuda desteğiyle bize yardımcı olan Ömer Bey’e ayrıca teşekkür ederiz. Kesinlikle tekrar tercih edeceğimiz bir yer.
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Services & Amenities
Most popular amenities
Restaurant
Indoor swimming pool
Skiing
Sauna
Spa
Massage room
Gym
Private parking
Free
Bar
Billiards room
Table tennis room
Conference room
Additional charge
Multi-function room
Business center
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
English
Turkish
Food & drink
Bar
Lobby bar
Room service
Snack bar
Health & wellness
Spa
Massage room
Sauna
Billiards room
Table tennis room
Turkish bath (Hammam)
Ski-in, ski-out resort
Ski shuttle
Skiing
Gym
Activities
Gaming area
Public areas
No smoking in public areas
Smoking area
Garden
ATM
Elevator
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for children
Kids' club
Business services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Wedding service
Accessibility
Accessible rooms available
Safety & security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:€1.23 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel


- Cash
Certification Details
License number: 13425
Property Description
- Number of Rooms: 187
Phone:+90-442-2303030
Located in Erzurum (Palandöken), Sway Hotels is within a 5-minute drive of Palandöken Mountain and Forum Erzurum. This family-friendly hotel is 2.6 mi (4.2 km) from Erzurum Museum and 2.6 mi (4.2 km) from Ataturk House Museum.
Relax at the full-service spa, where you can enjoy massages and body treatments. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.
Grab a bite at X Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 181 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.
Grab a bite at X Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 181 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Sway Hotels?
Check-in time at Sway Hotels starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Sway Hotels?
Does Sway Hotels have a pool?
Yes, Sway Hotels has a swimming pool for guests.Does Sway Hotels have a pool?
Are pets allowed at Sway Hotels?
No, pets are not allowed at Sway Hotels.Are pets allowed at Sway Hotels?
How much does it cost to stay at Sway Hotels?
Room prices at Sway Hotels vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Sway Hotels?
How to get to Sway Hotels from the nearest airport?
The nearest airport is Erzurum Airport, located about 24 mins from hotel by car (18.1 km) away.How to get to Sway Hotels from the nearest airport?
What’s the cancellation policy at Sway Hotels?
The cancellation policy at Sway Hotels depends on your room type and booking terms.What’s the cancellation policy at Sway Hotels?
About This Property
| Nearest Airport | Erzurum Airport |
|---|---|
| Distance to Airport | 18.06KM |
| Nearest Train Station | Erzurum |
| Distance to Train Station | 6.34KM |
| Hotel Star Rating | 5 |





