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Palatka Quality Inn Hotels

Palatka: 6 hotels found

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Latest Reviews for Palatka Hotels

Quality Inn & Suites Palatka Riverfront

Quality Inn & Suites Palatka Riverfront

3.9/5101 Reviews
The good: Room we ended up in had a comfortable bed, a good shower, was quiet and cool. Ample parking. Nice grounds and location. The bad: When booking, I had included a note explaining my wife had limited mobility and we were traveling with her service animal. On checking in I was asked multiple questions about my wife’s service animal, the service it provided (it is for PTSD and extreme anxiety, we had a letter from the doctor confirming this). This was the first time that anybody has questioned the purpose of my wife’s service animal in such a way. We were assigned a King Suite on the first floor of the second building. There was no elevator however we managed to get up the stairs and to the room. In the room, we found wallpaper hanging from the ceiling and somebody’s hair in the refrigerator. I returned to the reception and requested a room change, when asked why I showed a picture of the peeling paper and also pointed out that my wife had a disability that meant the stairs were difficult. The picture was dismissed and a debate about there being different types of disability followed. Again, a first. Eventually the receptionist reviewed the note I had included with the booking, agreed that I had mentioned the type of disability she has and then gave us a different room on the ground floor. The receptionist did redeem herself later by contacting me to let me know I’d left my credit card behind, for which I was grateful.

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