Novotel Palembang - Hotel & Residence
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Palembang

Novotel Palembang - Hotel & Residence

No.10 of 4-star Select Hotels in South Sumatra
Jl. R. Sukamto No.8A, 8 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra, 30127, Indonesia
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Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.Show More
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hotel overview picture
Last booked 6 hrs ago
Highlights
Free parking
Delicious breakfast
Airport pick-up available
Lots to do
Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
EV charging station
All Amenities
Property Description
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.
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4.4/5
Very Good
Nice hotel, lokasi oke.. ac kamar dingin… recommended… thanks
All 76 Reviews
Surroundings
Airport: Sultan Mahmud Badaruddin II Airport
(12.1 km)
Landmarks: Masjid Al - Hikmah
(280m)
Landmarks: PTC Sport Center
(290m)
Landmarks: Wildlife Underpass Simpang patal PUSRI
(390m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room with 1 Super King Bed
3

Deluxe Room with 1 Super King Bed

1 King bed
Smoking Permitted
Air conditioning
Refrigerator
Minibar
TV
Room Details
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1 Bedroom Apartement With Double Bed
3

1 Bedroom Apartement With Double Bed

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Microwave
Room Details
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Deluxe Room With Premium King Bed
2

Deluxe Room With Premium King Bed

1 King bed
Has window
Non-smoking
220V power outlet
Smart door lock
Room Details
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Superior Twin Room With Pool View
5

Superior Twin Room With Pool View

2 Single bed
Has window
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Room With Premium King Bed
2

Superior Room With Premium King Bed

1 King bed
Has window
Non-smoking
220V power outlet
Smart door lock
Room Details
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Superior Room With Twin Beds
5

Superior Room With Twin Beds

2 Single bed
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Deluxe Room With Twin Beds
3

Deluxe Room With Twin Beds

2 Single bed
Smoking Permitted
Air conditioning
Refrigerator
Minibar
TV
Room Details
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Superior Room With 1 Super King Bed
4

Superior Room With 1 Super King Bed

1 King bed
Smoking Permitted
Air conditioning
Refrigerator
Minibar
Microwave
Room Details
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Superior King Room with Pool View
5

Superior King Room with Pool View

1 King bed
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Family Suite
2

Family Suite

1 King bed and 2 Single bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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Junior Suite
3

Junior Suite

1 King bed
Smoking Permitted
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Room Details
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Guest Reviews

4.4/5
Very Good
76 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.2
  • Location4.4
  • Service4.4
Average for similar properties in Palembang
Most Mentioned
AI Summary
The staff provides excellent service, and the accommodation maintains high cleanliness standards. Guests praise the comfortable beds, spacious rooms, and convenient location. The pool and breakfast menu are also highlights.
K‍A‍D‍H‍I‍R‍V‍E‍L‍A‍N
July 17, 2024
Room is very nice, view are amazing, food are nice, staff are friendly especially on the breakfast area, been staying in here for bussines or family pleasure and always been happy with the service, will stay in here again next time.
J‍e‍f‍r‍y
March 9, 2025
Nice hotel, lokasi oke.. ac kamar dingin… recommended… thanks
C‍o‍n‍n‍i‍e
February 17, 2025
Good location, great service
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2024
great hotel, clean, nice, big rooms,and good facilities and good location
t‍t‍a‍v‍e‍l
January 10, 2024
Overall, the facilities were good. However, the spa facilities were not good, and the spa operating hours were different from the advertisement. I only ran it for a while in the afternoon
A‍n‍n‍T
July 27, 2023
Really impressed with this hotel. New and spacious and very comfortable
C‍h‍i‍f‍a‍n‍d‍e‍m‍i‍a‍o
February 18, 2025
The room environment is very good, the facilities are a bit old. After checking in, the hotel asked for 200,000 Indonesian rupiah for swimming fees. I refused to pay and never asked again. The service is very good and the environment is OK, but it is still far behind domestic hotels of the same price.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 17, 2025
The layout of this hotel made me uncomfortable. The ceiling in the room was very high. I felt uncomfortable as soon as I entered the room and couldn't sleep all night.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
IDR 120,000 (approx. AED 26.61) per person
Adult
Buffet:IDR 200,000 (approx. AED 44.35) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2002
  • Renovated: 2023
  • Number of Rooms: 330
Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Palembang - Hotel & Residence?

The check-in time at Novotel Palembang - Hotel & Residence is 15:00-23:30 and the check-out time is 12:00.

Does Novotel Palembang - Hotel & Residence have a swimming pool?

Yes, Novotel Palembang - Hotel & Residence has a pool.

Are pets allowed at Novotel Palembang - Hotel & Residence?

No, pets are not allowed at Novotel Palembang - Hotel & Residence.

How much does it cost to stay at Novotel Palembang - Hotel & Residence?

Prices at Novotel Palembang - Hotel & Residence are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Novotel Palembang - Hotel & Residence?

The closest airport is Sultan Mahmud Badaruddin II Airport, and it is about 25 mins from hotel by car (12.1 km).

What is the cancellation policy for Novotel Palembang - Hotel & Residence?

The cancellation policy for Novotel Palembang - Hotel & Residence varies depending on the type of room and booking conditions.

Does Novotel Palembang - Hotel & Residence offer airport transfer services?

Yes, Novotel Palembang - Hotel & Residence offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSultan Mahmud Badaruddin II Airport
Distance to Airport12.14KM
Average Price FromAED363
Hotel Star Rating4