Nobis Hotel Palma, a Member of Design Hotels

Very beautifully restored old palace in a quieter but great location. Just steps away from the Passeo del Born with many restaurants and shopping. Just a short walk to the Royal Palace and main cathedral. The hotel is in excellent condition as it is only a little over a year old and every staff member that we encountered were very friendly and aimed to be helpful. The rooms are attractive and relatively spacious. Had daily included breakfast at the restaurant Noi which was exceptional. Also had an enjoyable dinner there one night. Overall, a wonderful and relaxing 5 night stay!

On arrival the Hotel Nobis did not disappoint , we were a group of 3 couples and were made to feel very welcome at reception , the actual hotel is stunning and unforunately that's where it ends . We were taken to our room which was small to say the least and we had the biggest bedroom in our group and at £400 a night we would have expected somewhat bigger and more comfortable . That night we had dinner in the hotel main restaurant and it was superb and we were all well looked after . This is where it starts to go down hill !! when returning back to our room we were greeted by cockroaches in the bathroom and bedroom which did not please my wife . I went to reception very early the next morning to tell them but instead of an apology i got a blunt reply that it was an old hotel and house keeping would be informed . When relaying this story to our friends at breakfast we were told of their issues with no hot water and an unscreened toilet right next to the bed , they had to wait until that evening for another room . 2nd and 3rd night still more cockroaches and music all night from the room next door as the dividing walls are paper thin . We booked out on the Sunday and going through my bill i noticed a 200 Euro overcharge for dinner that we hadn't had when i flagged this up they reluctantly removed it and the bill was paid in full , at the airport i checked my online banking and to my surprise and without my authorisation they added the overcharge back on when we had left , i rang them straight away and was told they had found another restaurant slip that i had signed so i asked for a scan of it to be emailed to me , they never emailed it over so back in the UK i sent an email explaining everything , they eventually replied saying they would look into it , i have since been refunded but not the full amount and no explanation , another couple in our group were also overcharged and have now been refunded with no explanation (IN THE UK IT IS CALLED THEFT) I have been to Palma many many times and have never had a problem like this before , the people of Palma are lovely and the city is amazing but i will NEVER stay in this hotel again , OVER RATED , OVER PRICED AND BILLING ERRORS .

Everything about my stay at Nobis Palma was absolutely fantastic! The hotel is stunning, the service was warm and professional, and every detail felt carefully considered. The rooms were both elegant and comfortable, the breakfast was magical, and the atmosphere struck the perfect balance between relaxed and luxurious. I’m already dreaming of my next visit!

My wife and I stayed here for our honeymoon and it was absolutely the perfect hotel! The staff were amazing and very helpful right from the moment we walked in the door and made our trip one that we will look back on with wonderful memories! We highly recommend staying here for anyone looking for friendly staff, amazing food and drinks, and an amazing location close to shopping and dining!

We spent 9 nights in the old city and it is unlikely any other hotel could have been so welcoming each time we returned. We had a junior suite and it was wonderful in every way