Spa Hotels in Palo Alto

First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.

The level of a 3-star hotel is still relatively clean, the surrounding environment is good, and the sandwiches in the supermarket next to it are delicious. But it is recommended to stay in the new building. There is no elevator in the old building and you need to carry your own luggage upstairs. There are not many staff. The breakfast I bought was just a small snack at the front desk, so it is not recommended to buy breakfast. There are quite a few good restaurants within walking distance, and it is still a little far from Stanford University.

It is 1.2 miles away from Stanford University, very close to the most lively center, with convenient transportation. It is a highly recommended hotel.

The room rate of more than 4,000 yuan (RMB) for two nights had already been paid when booking on Ctrip, but another US$589 was deducted when checking in (I thought it was a deposit at the time, but after a while I thought it was wrong, so I asked the front desk what the price was, and he After checking, we were told ”Oh, the deduction was wrong...), what if we didn't ask? Do we just pay twice?”

#positive #I was happy with the Bed Comfort Level; The service is very good, the breakfast is very good, there is a courtyard, free parking, safe, but the hotel facilities are a bit outdated, there is a musty smell in the room as soon as you enter, and it improves after opening the windows for ventilation. There is no toothbrush and toothpaste in the toiletries, everything else is available.

The location is next to Stanford. Breakfast is included, which is simple and nutritious. The lady at the front desk is very nice! It's just that the pre-authorization is very slow to be canceled and it takes 15 working days. It has not been canceled yet.

A bit similar to a homestay-style hotel, there are two floors, no elevator, not very friendly to guests with more luggage. The room was clean as a whole, but the sheets still saw a black spot, the air conditioning in the room was a bit noisy, the sound insulation was not very good, and the breakfast was very simple, and the overall was slightly lower than my expectations.