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39 Best Hotels to Stay in Palu
Trip.com brings you a curated list of top accommodations in Palu, complete with reviews, price insights, and amenity highlights, making it easy to find the perfect place to stay.
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Our top hotel picks are based on price, location, and guest reviews to help you find the best stay.
"The hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel."
"Thank you lucky hotel, I have stayed here a few times and have many memories in this hotel. The place is clean, the receptionist is friendly and kind, always successful ✨"
"Fasilitas dan pelayanan sangat bagus dan ramah serta makanannya sangat enak, kalau berkunjung kepalu sangat baik jadi tujuan menginap dan bersantai bersama keluarga 👍"
"new hotel and looks fresh. my booking including breakfast but instead of a full meal breakfast , it was delivered to room with limited choices such as Nasi Goreng or Bubur. the reason given was low occupancy so the full serving kitchen was closed. I would suggest the booking system gives the option of with or without breakfast so at least I can manage my expectation.
wifi connection was very slow.
smart tv is not working when I logged in to my netflix account."
"their location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon.
The staff are friendly and helpful.
also the room is clean
I've tried their breakfast buffet, so delicious
they have local specialty foods, and it is nice able to try them.
keep up the good work"
"When I checked in, the person in front of me took a long time to sort out/find a solution. I waited quite a while, even though there were other staff members who should have been able to help me.
The hotel interior seems to be heavily inherited; these days, the TVs are still manual. The chairs in the room are already unusable."
KKongqi(Eddy Li)Facilities: Generally old, no sink, domestic business hotel specifications of about 100
Hygienic: Generally, there is a smell, especially the bathroom.
Environment: The environment is particularly beautiful
Service: Service is generally almost no one
WWUThe hotel does not have any supporting facilities, and it is still under maintenance. In addition to sleeping, this hotel basically has no supporting facilities, not even basic dining, although the hotel environment is general but the scenery is good.
RRabiyah MuinFront desk staff were welcoming and courteous, though there was a 15‑minute wait during peak time. Offering water or seating could help improve the experience.
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