Metropolis Business Hotel

Before my stay, I noticed that reviews of this hotel were highly divided, and after staying there, I understand why. There are two properties operated under the name Metropolis Business Hotel. When I first arrived at the reception on the fifth (?) floor of the first property, I was redirected to the second property, where the reception is located on the second floor. The room in the second property was perfectly acceptable. It had one double bed and one single bed, as well as an electric kettle. The TV worked well and supported YouTube and Netflix. The room was equipped with both air conditioning and a ceiling fan. The bathroom was a bit small, but functional. Two water bottles were provided for the two-day stay. There was no coffee. Overall, the staff were kind and helpful. The hotel is also within walking distance of downtown Panjim, making the location quite convenient.

My experience at the Metropolis Business Hotel in Panjim was profoundly disappointing, stemming primarily from the massive disconnect between the professional images advertised online and the reality of the property. Prospective guests should be warned: the photos published do not, in any way, match the actual hotel. The hotel's location is poor and immediately sets a negative tone. It is situated in a small, dimly lit alley within a rather shady-looking commercial building, accessed only after navigating a narrow, unclean passage. To make matters worse, this access route appears to be perpetually under renovation, making the arrival process confusing and unpleasant. Upon finally reaching the second floor, where the hotel is meant to be, the "reception" desk is nothing more than a makeshift setup placed in the middle of a passageway. This entire arrangement contributes to an atmosphere that feels less like a business hotel and more like a hastily assembled budget operation. Finally, the lack of professionalism among the staff was noticeable. Housekeeping staff were observed behaving unprofessionally in public areas, adding to the general sense of disorder and lack of care that pervades the establishment. This hotel is poorly situated, misleadingly marketed, and fails to uphold basic standards of cleanliness and professionalism. I strongly advise finding alternative accommodation in Panjim.

I had a very comfortable stay at Metropolis Business Hotel. The rooms were clean and well-maintained, and the staff was polite and helpful. It had everything I needed for my business trip. Great location, good service, and peaceful atmosphere. Would definitely stay again!

It was a business trip to Goa. The staff is courteous and hospitable. Property is on the main street and thus won't be an issue to locate it. Overall, it was a pleasant stay.