Hôtel Mercure Paris Opéra Faubourg Montmartre

I stayed at the Mercure Paris Opera for four nights in October 2024. The facility is not too bad. Rooms are small, but neat and tidy enough. Internal facing rooms are very quiet, so sleep quality is good. There are issues with the bathrooms (non-flushing toilets, water leaks etc). The main concern I have with this place is the staffing. In the first two days on four separate occasions, staff just walked into my room - no knock, just the door swinging open and someone was suddenly there for me. I find this incredibly uncomfortable. The cleaning staff would also block the only elevator for hours at a time, meaning a lot of walking up and down the stairs. Another huge gripe is the front door security. I got up early one morning for a job, and on returning back to the hotel, the front doors were locked. There is no key card access, you need to hit the intercom button and staff buzz you in...except that there was no one on front desk and I ended up locked out for almost 20 minutes! Such an odd approach for a Mercure Hotel. Overall, not a terrible stay, but there are some huge areas that need to be fixed.

We first came to this hotel in 1964, on our honeymoon. We have returned on each of the major anniversaries. Five, ten, twenty, twenty-five, thirty, forty, fifty and now sixty years after our first visit. It has undergone a lot of changes in that period but every time we return if feels just like the first time that two 21 year old newly weds set foot inside. This visit was no different. The staff are very welcoming and helpful. Breakfast is great and the ladies who look after it are to be commended. Our room was lovely and was always very clean and tidy when we returned after a days exploring. This may be the last time we make it to The Monty, as we know it, but it is a place which is very dear to our hearts for the past 60 years. Thank you for all the happy memories and long may it continue.

The location is great. It is close to nearby Metro stations, shops and restaurants. The only downside was the noise. I could hear people in the rooms next to me talking word for word, hearing every movement and ever sneeze, etc which was really frustrating as I have struggled to sleep because of it, which isn’t ideal during a holiday. The breakfast was lovely and had something for everyone. I also cannot fault the staff. The maids have been amazing, same goes with the staff working the breakfast and the reception.