Cour des Vosges - Evok Collection

This review is a tricky one as upon reading other reviews, I really didn't know what to expect. I have to say, it wasn't an easy experience. The hotel itself is all about the fabulous location (doesn't get any better), views and boutique vibe. The rooms are lovely and stylish. Yet the service is appalling. And yes, it's a real problem not having a reception or concierge. The staff couldn't even give me a dinner recommendation. I had to use their app and waited 3 hours before giving up and just googling something. I wonder why they have the restaurant on the ground floor as it was empty the entire week except for the weekend. There are so many restaurants and cafes around the square, I think they should change the restaurant for a reception and lounge perhaps. It was weird walking into a dark, cramped cupboard-like hallway as a reception with an odd staff member there every now and again. It was incredibly expensive as well so the value was a challenge for me. I had to ask every day for fresh teabags as they were never replaced and all the other small annoyances reported in the other reviews were consistent with my experience. So you may be wondering why I have given this 5 stars. Because I'd go back. I haven't been able to find another hotel in Paris that has such a fabulous location, in such a great building with such a great view. I liked the rooms too - they were all cosy (I have stayed in 4 of them) and if there is a competitor, I will switch in a second. Until that time, I only hope the owners sell to a boutique hotel company that understand how to run a hotel with excellent service and guests' needs at heart.

From start to finish the experience has been awful. The front desk is not equipped to even answer the phone much less provide answered to any questions about the neighborhood. My room which was a deluxe suite did not have even a tea kettle or a coffee pot. The room was very dark with the lightbulbs of very low wattage. The Toto toilet features were inoperable until the final day of my stay. There wet no salts for the lovely tub and no shower caps. The only thing provided in the bath were cotton balls and Q tips. On my final full day I called reception and just keep letting it ring for 28 minutes hoping they would answer. In that time I got dressed, brushed my teeth and finally went downstairs. They said something was wrong with their phones. Other guests were walking down in the night clothes. I inquired why there wasn’t a coffee/tea service in the room. She said there was and that it was in the bar. I speak passable French when the restaurant staff brought my breakfast they showed me a closet next to the bar which held a tea kettle and a mini bar but nothing else. When I checked in 3 days before it was not shown to me and the person giving me the tour said the doors led to another room. It was also very loud due to its proximity on the place des Voges but there were no ear plugs available. I so wanted to love the hotel and the room but it was a severe disappointment. And for the 5 start price it was BARELY 3 star service. Everyone was polite and happy but there was no management and it seemed there was no grown up hotelier in charge. Don’t wast your time or get seduced by the room photos and romance of the Place des Voges. Cours des Voges didn’t warm my heart — it broke it.

A tiny hotel on one corner of a world-famous, 17th century square enclosing a park and fountain...reception area only about 10x20 with all materials in a shelved armoire ! Wonderfully helpful staff..bilingual..Antoine, Jasmine, and others. A small elevator, thank goodness..a spacious room..and a superb view. Only negative..a miserable kitchen and sidewalk restaurant..don't eat there..go across to the nearest corner to the Cafe Carette.

This is an idiosyncratic, boutique hotel in an historic structure. It is far from being a 5 star luxury hotel. Although the staff at reception are very nice, the concierge service is abysmal and unresponsive. Although the beds are comfortable, the rooms are poorly appointed and cramped. One of the light switches was half-detached from the wall; another had a crackling short-circuit. The bathroom amenities are substandard. Based on their website and the price (1200 Euros a night) we were expecting so much more. This was a great disappointment.

It is beyond me how this hotel got 5 stars. The floor is uneven, covered by rugs, one on top of the other, very small and uncomfortable. No lobby, no real concierge that knows his/hers surroundings… not sure how can it even be called a hotel, let alone 5 star one. The only great thing is the location, and a very helpful doorman by the name of Sid.