Park Plaza Resort, Ascend Hotel Collection

The room was comfortable and clean, the staff was very friendly and helpful, and the resort was conveniently located. We enjoyed our stay and would definitely recommend Park Plaza. It was centrally located to all the places we wanted to visit.

They treat timeshare owners horribly. Carbon Monoxide poisening causing headache due to gas leak in fireplace. When I asked to change rooms the manager and maintenance confirmed before allowing us to change rooms. The manager was irritated with this inconvenience and said "your not getting an upgrade" I never implied or wanted an upgrade. They didn't help us move or apologize. Even when they have availability they tell timeshare owners they are booked because they only have a certain number of rooms available for Time share owners.

We had not been to Park City Utah before and were on a road trip needing a place to stay between Salt Lake City and Dinosaur National Monument. We secured a studio unit located on the third floor. The first week of September is a low season for this area. I wish I had looked into more of the activities that are available in the community. But I was in a road trip mindset and did not do this. What I did see was that the Plaza has a large hot tub, the size of some people's pools, and many other activities to do on the ground floor. I'm sure this is important during the winter. They also have underground parking which would be important when the large amounts of snowfall come. The leaves had not begun to change colors yet but it will be gorgeous when they do. If we ever return to Park City Utah, I would not hesitate to book a room here again.

New rec area and hot tube are great. Remodeled units are quite nice. Underground parking . The Park city buses are free so getting around is easy, bus stop right out front.

Wonderfully accommodating staff, amazing room. We had 2 bedrooms with 3 full bathrooms. Nice updated unit with a fully stocked and functional kitchen. Easy parking under the building. Location is walkable to urban trail. Quiet neighborhood. A little over a mile walk to Main Street activities. Highly recommend.

The staff at this small resort were very courteous, efficient, and worked hard to make our stay a pleasant one. We were disappointed to find that the pool and spa were not open because of renovations, so I would recommend calling the resort before making reservations for a family with small children to vacation here during the summer. However, the weather was wonderful in Park City, and invited outdoor activities for older children and adults, especially biking and hiking. Our "studio" had a full kitchen.