Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 10, 2024
Anonymous User
The hotel's communication is not prompt or effective. Also, the hotel address was changed to a new address after the hotel confirmed my booking. The distance from the hotel beach changed from 5 to 12 minutes, and the promise of 24-hour reception changed to no reception.
The access code was not sent out promptly after checking in, but I only got it from the hotel after Trip contacted the hotel. The flat is newly refurbished with an open kitchen. The bathroom has only one towel for each person for a 4-day stay. The extra towel costs you €10. The water pressure is strong and quick hot water.
The kitchen has everything you need, but the tableware is not visible. There is a kettle but no coffee maker.
The living room and bedroom have windows, but we are at the same level as the people on the street. We don't feel private and comfortable opening the window or even with the shade curtain closed with the window opened.
The washing and drying machine is shared with other travellers on the rooftop. The cleaning function is good, but the drying doesn't function well. The hanger was only found on the last day after the cleaner showed it to me. The hotel should say it on the first day when I asked them, rather than asking me to give them a call while I was only on a data sim and could not make a call. The washing balls are provided.
Beach umbrellas are also stored in a the lobby that is not visible to us until the day we checked out. I would say it has everything, but the communication skills of the hotel have room to improve.
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Price per night from:AED 507
Posted on Nov 3, 2025
Anonymous User
I had a wonderful experience at this hotel. The staff were incredibly friendly, helpful, and professional from check-in to check-out. The room was clean, spacious, and well-equipped with all the essentials. I especially appreciated the comfortable bed and quiet environment, which made for a restful sleep.
The location was very convenient — close to restaurants, public transport, and key attractions. Breakfast was also great with a good variety of options.
Special thanks to the front desk team for their warm hospitality. I would definitely recommend this hotel to anyone visiting the area and will gladly return on my next trip.
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Price per night from:AED 307
Posted on Sep 12, 2025
Dave
What a fantastic place - we'll be back!
We stayed for one night in a superior room with breathtaking views over the reservoir, it was super-clean and actually inside the castle itself.
The bed was incredibly comfortable with aircon in every room, although there was a beautiful cool breeze flowing through the large picture window.
We had a salon, with a TV but, oddly, just one armchair, a mezzanine floor with a couch and nothing else at all - also odd and a separate bedroom, I had to ask at reception for another chair to be brought in, as only one of us could sit down to admire the view and have a drink, but that was done immediately, without any fuss or delay.
The two staff members were extremely courteous and helpful, really nice guys for whom nothing was too much trouble, the barman was also the waiter at the restaurant, located 30m out of the entrance in another building, but very close.
Breakfast was served on-site and was very decent, only hot selection was a very good Spanish omelette (tortilla de patatas) and some pleasant mini cocktail sausages, the rest was fresh hams, bread, butter, toast, spreads & jams, cereals, yoghurts plus a lot of very fresh fruit - with the usual coffee and fresh orange juice,, so very good all-in-all.
The downsides:
1. There is little or no Wifi coverage in the room (our one at least), plus almost zero cellphone coverage in the rooms;
2. The parking is down the steep hill that leads up to the castle, so a hard trip with luggage up to the reception.
3. The El Ajibe restaurant, which is part of the Hotel, even though it's just along the lane was extremely average to poor, I couldn't really eat what I ordered as it was burnt and very dry, but there are other places to eat in the village;
Other than these inconveniences, I would highly recommend this spectacular hotel, maybe not the restaurant, but the castle itself is beautiful with much of the original features being built into the modern feel of the place, overall, it was an awesome stay and we will be back again, without a doubt!
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Price per night from:AED 271
Posted on Jun 22, 2024|One-Bedroom Apartment
Vick_007Prime location! Lots of restaurants around and you will be few steps away from the beach. The front desk employees were great, very accommodating and friendly. Breakfast was great as well! To me, the rooms/property were a bit dated but clean.
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Price per night from:AED 596
Posted on Jun 16, 2025
Travel more explore
My friends and I really loved our stay in a 4 person tent, comfy double beds, a fridge & cute table to sit outside at. We were positioned at the end of a big row of tents so it was perfect, the tent was cool enough with the fan and also not as many bugs as expected but some ants in the tent but impossible not to have bugs outside camping!! The pool was nice but very crowded of course, would be good to open earlier than 12, breakfast at the onsite restaurant was good and cheap. They could do a delivery service and charge to the tent I think people would love it.
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Price per night from:AED 361
Posted on Nov 17, 2025
Guest User
A historic hotel, elegant architecture, gardens surrounded by flowers and flowers, tranquility, parking is available. Amenities include pool facilities, laundry facilities, washing machine, dryer. The hotel has a rich buffet breakfast, dinner, and a bar open until 12 am, with piano playing in the evening. The location is also convenient. Reasonable price.
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Price per night from:AED 234
Posted on Apr 21, 2025
Guest User
Общее впечатление об отеле хорошее. Очень красивый вид из окна, вкусный и разнообразный завтрак. Удобные и широкие кровати в номере. Сыну понравилась дополнительная кровать. На территории есть большой бассейн.
Минусы: в коридоре на стене увидела огромного таракана, и на ресепшен мы провели больше одного часа, чтобы заселится в номер (очень медленно, огромная очередь).
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Price per night from:AED 475
Posted on Mar 14, 2025
AdrienneAE
The hotel owner was super nice - he got my friend an iron and hair dryer on her request and even drove us to El Puerto de Santa Maria when we were waiting for the bus in the rain. The beds were comfy and the rooms were cleaned daily.
That being said… the hotel is in a quiet, residential area and there are only a couple of grocery stores and restaurants within walking distance, toward the Valdelagrana beach. However, we were there in March, but I’m sure more is open during the summer months. It also gets quite cold in the rooms in March, so if you’re afraid of chilly room temperatures you might want to look for some place with central heating or space heaters on site. Also, transportation comes infrequently and shuts down early - like at 10, 11 pm - so allow some time and do some research when you’re ready to leave the area ot the hotel.
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Price per night from:AED 312
Posted on Oct 15, 2024
Francisco Vicente
Good location if you are going to stay in La Bahia de San Fernando, a shopping center close to the hotel and a train station. The breakfast is really good with lists of options.
The rooms need a refurbishment, really old amenities
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Price per night from:AED 369
Posted on Mar 14, 2025
Heiheii
It's very cheap for a hotel near Gibraltar. We were given three single beds for two people.
Fully equipped, room service available upon request
Hair dryers can be borrowed from the reception desk.
The room has a wash basin
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Price per night from:AED 114