A four-star hotel with 53 rooms, including a bistronomic restaurant in partnership with a Michelin-starred chef from Paris, a rooftop bar, an outdoor terrace, two seminar rooms, private outdoor parking with electric charging stations, and a bicycle storage room available, the Best Western Plus Hotel Saint-Roch Orleans is located in Orleans, south of the Loire, away from the hustle and bustle of the city center while remaining accessible and close to the COMet Convention Centre and the Zenith.A refined elegant hotel that combines and responds to different styles of decoration, the Best Western Plus Hotel Saint-Roch Orleans wishes to offer you a place of emotion where you share, savour, take time to live, and rest before leaving. An ideal base for uncrowning all the riches of our territory.Our team will welcome you with generosity and care so that you can feel at home.As soon as you arrive, let the friendliness and atmosphere of the place transport you.
"There were several items which I was unhappy about and had I been informed of them prior to booking I would have stayed somewhere else.
On checking in were asked to supply our credit card for a 200 euro hold to be placed on it! I find the requirement completely outrageous in that you seem to assume that I'm going to cause some damage to your hotel and want to be covered in the event. That is totally unacceptable in the case of two 70 year olds staying for one night. Had we been a party of young lads on a stag night out you could understand it. Sorry bud......not on.
It was late when we arrived and were very pleased that there was a restaurant on the premises to revive ourselves. The menu was very narrow as was the wine list and the food wasn't very appetising. I wouldn't eat there again.
We visited the roof top bar which was deader than a funeral home and so we took ourselves back to the main bar for the rest of the evening.
The lift has confusing information . On the outside it lists the floors as 1, 2, Reception. When you get into the lift it has buttons for 1, 2, 0+ and 0-. Not a word about reception and of course we went to wrong floor for reception. A small thing but annoying and easily fixed.
There was no stairs from our room to the reception that we could find either. I'm fairly sure that a stairs is a legal requirement in the event of a fire but I couldn't find one. And I looked twice!
On the positive side, when we left the next morning, a really nice chap checked us out and when I got into my car I discovered that the lens from one of my glasses had popped out . I went back into the hotel and the hotel porter who had just checked me out could not have been more helpful. We found the lens beside the bed and made the repairs. Your man is wasted in the hotel porter role. You should give him the top job in my opinion.
I won't be rushing back."