Candlewood Suites Annapolis

They are renovating, and we were able to stay in one of the newly renovated rooms. The renovations are lovely, so kudos to the owners/managers for that. What bothered me was the smell of the place. It was just an overwhelming floral smell that started when you entered the building and intensified to its crescendo upon entering the room. It is not a clean smell, it is a smell that makes you wonder what they are trying to cover up. Although the renovated rooms are “new” I didn’t feel like they were especially clean. In particular, the shower had hair from a previous guest, which grosses me out completely. Sorry, it just does. Finally, the location is a little off the beaten path. With the weird cork board, coat hanging plaque, and renovations that include a kitchenette, it seems that this establishment may be trying to lure longer term guests.

The room we had was almost at the end of the hallway, which meant we had to walk a distance to our room. Having a broken leg, well that wasn't the best first impression. The bathroom wasn't the cleanest, the bathtub was dirty. There was dirt in and on it, looked like no one had cleaned it in a long time. The roach in the middle of the night on the counter wasn't something I wanted to see ever! I killed it with a towel and left it for housekeeping to find. Hopefully they saw it and took it for cleaning and the next guest didn't get to find it. The kitchen was old, very old in that the cabinets were peeling and no dishes or pots/pans, silverware, nothing if you wanted to use the kitchen. Oh except for the fridge, it actually worked, not that I would have put anything into it. We were only in town for one night for a 70th birthday party, and paid $150+ and would have driven home after it had I known the way this hotel rented its rooms. Upon leaving, there was coffee, but as far as breakfast, there were only 3 nut bars left and only 1 selection of oatmeal (thank goodness we like that type), We ended up eating at the Cheesecake Factory for breakfast. I will stick to an IHG Hotel in the future. Never been disappointed with any of their hotels, and they always have a decent breakfast to offer their guests.

Straight forward and it was perfect for what we needed. Friendly staff. Shoutout to the gentleman working laundry the night of 4/12 who helped us and the woman who checked us out 4/13 I’m sorry I didn’t get your names!

Dealing with extended stay I have had a great experience with them the staff is excellent very nice and helpful the make you feel welcome I wouldn't want to go to another hotel when I come to visit my room was very clean and smelled good

The staff is always great when I come to this Extended Stay in particular. I wanted to leave someone flowers at the front desk to surprise them and they helped me make the whole thing a success. They even gave me a card to write a note in instead of a scrap piece of paper. Shout out to the morning crew on Sunday August 21st, y’all are the best!

For the price we paid, we expected much better. The hotel is dated and needs many repairs and upgrades. The smell we encountered from when we stepped into the elevator permeated the entire building and was somewhere between food gone wrong and dirty laundry. Our room had issues if it's own. The carpets were gummy and three light fixtures didn't work and one that did had no switch, having to unplug it to shut it off. There were no sheer curtains behind the blackout curtains so it was either full exposure or pitch black. The plug in the bathroom didn't work and the hair dryer was missing. The AC unit had a very musty smell and difficulty maintaining temperature. The room was however clean to the abilities of the staff. They were pleasant and helpful. Wouldn't stay here again and we were frustrated that there was a brand new Extended Stay literally around the corner. We've stayed several times at Extended Stays around the Country and this will definitely change our plans in the future.