Pasay Malate Hotels

It's a place I often use. There's a Robinson Mall nearby, so it's good for shopping. There's also a veranda, so it's a good place to smoke. I'll use it again next time.

Its really a good place to stay i stayed here for 3rd time but i just dint like what happen in the restaurant we come down there to eat breakfast but i forget that my room i book not included breakfast we enter the restaurant told my room number then the staff say nothing then when we are about to take the food they stop us why not stop us in the door before we proceed its annoying and disappointing

The room was clean, and its location was ideal, being close to all the areas I wanted to visit. I'd like to rate their service as more than excellent. The staff were incredibly accommodating, from the entrance guards who genuinely helped us with our luggage to the team that assisted us in booking a Grab car. The guards even kindly told us to wait inside, shielding us from the heat, and offered to call us when the car arrived, asking only for the plate number. What struck me most was the warm hospitality displayed by all staff members, who consistently greeted us with happy faces. Their simple smiles made my stay truly special and peaceful. ❤️ One suggestion I have for improvement is to provide an iron in each room or make it easily accessible for guests. This would be a convenient addition, especially for travelers who need to iron their clothes. Overall, I thoroughly enjoyed my time at this hotel and appreciate the exceptional service provided by the staff.

The room was spacious enough for two people and clean. All basic amenities are ready for you, including slippers, hairdryer, toiletries, kettle, and there is a water dispenser machine (hot and cold) on each floor. The location is easy walking distance to the shopping mall and restaurants, convenience stores etc. The staff were friendly and the breakfast is different each day. Rooftop has cool view of the city. Would recommend to stay here.

I love the service and friendliness from the various staffs in Diamond Hotel, concierge, lift lobby staffs, gym staffs, restuarants staffs, doormen. I love the cleanliness of the room, from the bed to the desk to the toilet as well as the closet. I love the gym as well, the equipment was pretty adequate, there's tv for extra entertainment and also water dispenser to quench my thirst during workout. I will definitely come and stay in Diamond Hotel again in the future.

Long time renovation, 1+++ no Pool etc availble, no entrance Hall, dringend renoviert, minimum Rezeption, Too expensive dringend renovation. Room, Bed, Aircon, TV 5*****

Friendly and personal service The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay here again.

1. Service: While the staff were diligent, I noticed that fulfilling requests often took longer than expected and sometimes required multiple staff members to complete a single task. This inconsistency, while not overly disruptive, did affect the smoothness of my stay. 2. Birthday Celebration: I requested a birthday celebration, but the offerings were limited to a balloon and a towel shaped like a cake, which didn’t meet my expectations. In my experience, other 5-star hotels usually provide a complimentary cake without needing to ask, especially my actual birthday is during my one week stay. I only received a cake after making a direct request. 3. Amenities: I was disappointed that the room did not include a coffee machine for coffee capsules. This is a standard amenity in many 5-star hotels. 4. Highlight Service: One positive note was that the hotel accommodated my request to reheat squid ink rice from an outside restaurant (see pic for reference)

We had a fantastic stay at Pacific Bay Grand Suites The room was clean, spacious, and well-equipped with all the amenities we needed. The staff was incredibly friendly and always ready to help with any requests. The location was perfect—close to [Robinson's Manila , making it easy to explore the area. The check-in and check-out process was smooth and hassle-free. Overall, a wonderful experience! I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely be coming back! ⭐⭐⭐⭐⭐ (5/5)

Value for money is excellent. Location is outstanding as it is nearby a mall and various foodchains/restos. The cleanliness is very good as the room is well-organized, with complete toiletries and smells great. Overall, I highly recommend this hotel for all types of travellers.