The Helm
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pembroke Dock
The Helm
Commercial Row The Helm, Pembroke Dock, Pembrokeshire, SA72 6JN, United Kingdom
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With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.Show More
We Price Match
Amenities
Bar
Wi-Fi in public areas
ParkingFree
Restaurant
Front desk (limited hours)
English
Lobby bar
No smoking in public areas
All Amenities
Property Description
With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.
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3/5
Cleanliness3.0
Amenities3.0
Location2.9
Service3.0
All 21 Reviews
Surroundings
Airport: Haverfordwest Airport
(20.6 km)
Landmarks: Pembroke Dock Heritage Centre
(120m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Comfort Double Room
1 Queen bed
Free wired Internet
Non-smoking
TV
Electric fan
Towels
Shampoo
Check Availability
7
Triple Room
1 Double bed and 1 Single bed
Free wired Internet
Non-smoking
Bathtub
LCD TV
Electric fan
Towels
Check Availability
8
Comfort Twin Room
2 Single bed
Free wired Internet
Non-smoking
TV
Electric fan
Towels
Shampoo
Check Availability
Guest Reviews
3/5
21 reviews
Verified Reviews- Cleanliness3
- Amenities3
- Location2.9
- Service3
Average for similar properties in Pembroke Dock
AI Summary
The accommodation offers great value with high-quality food and drinks at a reasonable cost. The staff provides consistent kindness, helpfulness, and fast, first-class service, ensuring guests feel welcome and well taken care of.
Yashvith
January 14, 2025
The restaurant is closed and there is no staff at the place and the rooms are inside the restaurant. We need be waiting outside for a while for someone should come and open the door. They can understand what we are trying to say and also they provided expired food for refreshments and I booked with breakfast included they haven’t provided any breakfast. The maintenance is not good. It feels like some dark place no one will be present. Not worth for money.
Anonymous User
July 11, 2024
Shared washroom
Guest User
February 6, 2025
Checked in to the Helm and it was freezing cold the lady shows us to our room and that was freezing to.Went to have a bath and the water was warm and the shower was not up to much checking out a day early. And will try and get a refund for the day we are not stopping. We won’t be back again.
Guest User
July 7, 2024
Called at the Helm Pembroke Dock for a meal and could not have been more surprised by tye quality of the food. Booked a table for four on an all you can eat buffet Chinese and food was really tasty with loads of different choices and piping hot. Staff were very helpful and friendly, good atmosphere and well worth the money. Full choice of deserts and as much as you want, children friendly and plenty of choice for them as well.
Guest User
May 23, 2024
I think the manager needs a bit of empathy before banning people from the restaurant when you can see a person is clearly upset . I'm not going through the reasons I cancelled my drinks and walked out the restaurant and the manager told my mother I was permanently banned I shouldn't have to explain myself . You've now lost a good customer as I would never dine here again !!!
Guest User
May 19, 2024
We decided to give the buffet a go . Friendly owners and staff . Couldn't be more helpful . Delicious food . And lots of choice . Only thing I would say. Perhaps offer more desert choices . Not everyone wants ice cream . But that's my only criticism
Guest User
March 17, 2024
Great food and friendly staff. Good value for freshly prepared quality food. Had been wanting to try for a while and was worth the wait. Quite quiet when we went which enabled us to select a mix of dishes that were cooked fresh to order. Will certainly be visiting again.
Guest User
February 24, 2024
We discovered a takeaway option by accident when searching for a menu for another local Chinese. When I spotted the Thai options I called on a whim hoping they could offer something gluten free which they could. Thai chicken was amazing and husband confirmed it’s the best Chinese he’s had in years…
Services & Amenities
Most Popular Amenities
Bar
Wi-Fi in public areas
Parking
Free
Restaurant
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Free
Front Desk Services
Front desk (limited hours)
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Public Areas
No smoking in public areas
Garden
Cleaning Services
Clothes dryer
Property Policies
Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 00:00–11:00
Front desk hours: [Mon-Sun]16:00–23:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £40.00 (approx. AED 186.31) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 3
With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and charcoal grills.
At The Helm, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to noon.
Featured amenities include complimentary wired internet access, express check-out, and laundry facilities. Free self parking is available onsite.
Stay in one of 3 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and charcoal grills.
At The Helm, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to noon.
Featured amenities include complimentary wired internet access, express check-out, and laundry facilities. Free self parking is available onsite.
Stay in one of 3 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers.