Palace Hotel & Spa Termas de São Tiago

A hotel that disappointed me, which is four stars ⭐⭐⭐⭐ has almost nothing, except the staff and the food. Explaining better, I arrived at the hotel to check in and pay, everything was normal and well received by the employee, I went to the room and when I got there what was my surprise, a room with three beds when I had asked for a double bed and one of the beds and lock the opening of the access door to the balcony, I then went to reception and what was my surprise when the employee told me that they were full due to a wedding and it couldn't change after some more conversation the very friendly employee said she would talk to the superior to see what I could do. Some time later I changed rooms, to one with a double bed, that same room with the wall with a crack from one end to the other, the wall was dirty, the furniture was already quite used and in urgent need of change, the balcony door only closes with a push, the balcony with the cheapest plastic chairs there is (hotel⭐⭐⭐⭐) and the curtain in the part where it joins with and the other one lying down Not enough All this, the next day when I entered the room after dinner I found a cockroach measuring about 5 to 7 cm walking around the room as well as a huge moth butterfly flying from one side to the other. Tell me if this is a ⭐ ⭐⭐⭐😞😟 hotel

Localização excelente... bem como tem óptimas condições e obtém-se uma imersão sensorial de tranquilidade e bem-estar... Tudo correu como esperado... e num próximo retorno a Penamacor, sem dúvida a escolha definida para a estadia......

El concepto de Hotel, apartado para desconectar está bien, pero es una pena que ofrezcan el mismo menú a la hora de la comida que para cenar ,poca oferta gastronómica y el pueblo de Penamacor parece una aldea fantasma, a las 8:00 de la tarde un sábado no había un alma por la calle y todos los restaurantes cerrados. La piscina está bien con varios chorros de distinta intensidad, pero no entiendo como no funciona ni la sauna ni el baño turco, podían decirlo a la hora de hacer la reserva porque me lo hubiera pensado. El personal muy amable y el desayuno incluido en el precio bastante bien.

Gostei principalmente do quarto fazia lembrar uma torre do castelo medieval, muito espaçoso. Da piscina interior com circuito e aquecida. Não gostei muito do jantar só com duas opções uma de peixe e de carne, às sobremesas estavam boas é pena não ter mais opções para intertimento dos hóspedes.

Excelentes instalaciones, atención correcta y buena relación entre calidad y precio. Estábamos prácticamente solos uno de los días de la estancia, pero los servicios no se vieron afectados. Cierto es que a esas instalaciones se les puede obtener mayor aprovechamiento.