Guest User
December 2, 2023
The following is an objective and fair review of Peony Yunjin Garden Hotel
Service: The service attitude is quite satisfactory, neither too enthusiastic nor too bad. During the period, the air conditioning and heating in the room were not feeling well. When I called for consultation, the engineering department was not sent to solve it in time. It was not until the second call the next day that the front desk came to solve the problem. The front desk solved the problem and responded quickly. Lazy.
Hygiene: Cleanliness is relatively poor in the hotel industry. Although it is an extended stay, the hygiene should be clean and tidy. However, the bath water from the previous night did not pour into the bed flag on the carpet in the room. The pillows that were placed randomly were not put away, and the bed was not returned to its original position. Other hotels would help fold the clothes on the bed. The hotel did not have this service and did not insist on it. I called the front desk to give feedback and the front desk said that it is usually simple to extend the stay. Just pick up the garbage, but as the Peony Yunjin Hotel is considered to be a high-end hotel in Pengzhou, the sanitation management still needs to be more standardized to give guests a good experience, but the hotel feels it doesn't matter, so just ignore it.
The front desk said that the appeal would be reported to superiors, but so far there has been no reasonable solution.
This negative review is only based on my own stay experience and cannot be compared with first- and second-tier cities. However, it is far inferior to Yijia Hotel in the same city.
for reference only
The company often travels for team building and has great demand for hotels. The first stay experience is poor and I will not choose it again in the future.
Original TextTranslation provided by Google