Guest User
January 31, 2023
The grounds are beautiful. The pool and a Jacuzzi are very welcoming and once you get settled it’s very relaxing. However it’s too far from town and they need to offer a shuttle service to town The road to the hotel is not paved and guaranteed to screw up your rental car. Check-in was a nightmare as I had to wait for this horrible receptionist. She handed me a key and pointed to where the room was. This is a sprawling property with rooms all over the place. I stood outside for 10 minutes until somebody help me find the room Upon checking out, the same nightmare receptionist did it again! I asked her for transportation to town, and she pointed to a phone number on the wall that I was supposed to call. When I asked her to call for me she rolled her eyes. It’s not just the receptionist this place is just totally mismanaged which is a disgrace because it’s so beautiful. They hand you a list of one-sided rules favoring the hotel and not the customer. I just didn’t feel very welcome. That should be fair once I settled in it was very relaxing despite no towels at the pool, and a steam room that didn’t work.