El Gran Hotel de Pereira

I stayed here for three nights and even rebooked to this more expensive hotel because I thought it could have some Charme. It is an oldish hotel near the Plaza Bolivar. Everything is just in walking distance which is very convenient! But I would say that’s about it. My room was in the 2nd floor facing the back. I did not expect looking into the neighbors courtyard which means you need to have the curtains closed at ALL time! And this comes with a roof on top and heavy noise when it rains! The neighbor started to work on a Sunday at 7am! And we don’t need to talk about what kind of windows are build in. But this was not the only noise. The door closing the room is not soundproof or isolated. You here everything, crying infants in other rooms, people returning from parties and so on. Free WiFi was good to name something positive! At the bed there are no power outlets. Means you can’t keep your devices close while charging! Free breakfast was …. naja. It comes with a small selection and no self service! A lady is putting on a plate what you want. Juice is water with some powder. I was done with breakfast each day in 10 minutes. And you need some Spanish knowledge! Personally, I wouldn’t stay here again.

We checked out today. We had a bad experience there. They did not give us what we booked. We requested a change. They refused it. The receptionist had a bad attitude, esentially telling us he did not care a bit about how we felt. Will not return.