Ingrid
March 31, 2023
Nice room except that I had reserved for a double bed in room 9 therefore on the ground floor.
I was given the same room for 2 weeks of stay with them, room 10, with 2 separate beds too bad.
I ordered a room for 1 person with 1 bed, 2 people.
Very warm welcome from the boss, very serious, pleasant, helpful, attentive.
On the other hand, the lady, I am a smoker and when I go to reception, but her scarf in front of her nose cannot smell cigarettes, we feel very unwelcome by this person?
Maintenance agents really top notch, and very pleasant and helpful.
I hope for improvement, because for 1 week no more hot water in the evening?
The boss told me there was a problem with the hot water tank, it happens.
I like the frankness thank you.
Thank you Kyriad Hotel.
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