B&B Hotel Perpignan Centre

Alles Top. Nettes Personal

This hotel does not even deserve 1 star. We booked and paid for it as it said it was a Best Western Hotel, a brand we know well and have used many times in the past. We were not advised at any point it had changed to a B&B hotel. As mentioned, it is currently a building site. It stank of wet paint, dust everywhere, workmen working on all floors, lights hanging off the walls and should not have been open let alone with customers paying for something they were not told about or expecting. I am so angry and dissapointed as it ruined a short visit to Perpignan. It was absolutely appalling.

The 2 stars given are for the location, however this is about all I can think of positive. No kettle, tea/coffee in the rooms and an awful smell of drains throughout the hotel especially noticeable when you vacate the lifts to enter your floor! Furniture in dining area is very dated , coffee machine at breakfast service was old and gave chocolate instead of cappuccino, informed staff but did nothing.. We stayed with another couple and would have liked to have enjoyed a drink in the lounge together but it was non existent as the furniture was not comfortable and the bar was never opened. Though due to the smell of drains we didn’t wish to spend too much time in there. There was a basket of croissants on the reception desk to help yourself, unwrapped! I suspect the leftovers from breakfast, however the hygiene aspect of this leaves a lot to be desired! To summarise this hotel is not a 4 star, very dated and needs much attention to bring it up to standard. We would not stay here again.