denisejp2015
June 22, 2024
We stayed at this hotel from 4th to 11th June. To say we were disappointed was an understatement. There is a comment lower down regarding room 308. We had this room and we agreed with everything this gentleman said almost. The air conditioning the lighting in the bedroom inadequate, the key card to get in, water, tea coffee the kettle placed directly under the TV, the lighting in the bathroom the shower we had to put a towel on the floor even my husband also cut himself shaving. We didn't pay for a lake view but our room faced the main road and as the air conditioning did not work we opened the bathroom window to get some air over night but it was so noisy. We also looked out over the roof of the restaurant and the chimney from the kitchen put out awful cooking smells as well. We couldn't sit on the balcony as it was too noisy. We were also overcharged on the drinks bill as were more in our group. As for the barman he was arrogant and the dining room head waiter did not understand a word of English. Other things the taxi the London Heathrow Hotel flights tour guide trips out buses were organised excellently just the hotel. Titan have let themselves down using this hotel.