Philadelphia County Hotels with Pools

The location of the hotel is located in the city center. It is very convenient for eating, shopping, and going to the main check-in locations. You can walk to the city hall and other places in a few minutes. Diagonally across from the hotel is the reading market. Communicate with the hotel front desk in advance to delay check-out, and the service staff responded in a timely manner, extending it by an hour and a half, a very good service experience.

For a 5 star hotel, I am very disappointed with this hotel. First the valet parking guy doesn’t tell you what the parking options are and just drive your car away which defaults to valet parking, when we could’ve done self parking. Checking in was a long time. The room was standard, the king size bed was waited as the mattress size doesn’t match the bed frame, it’s about 6 inches coming outside of the frame. The pool was like a zoo full of people and kids, no chair to sit or put your stuff on, towels ran out quickly, the floor in the pool are was dirty and muddy, no one cleans or maintains it. When you need something and call front desk, it’s either busy or they put you on hold. The standard just doesn’t match five star criteria.

The hotel is located in the city center, with a good location. You can see the City Hall building when you go out, and the concert hall is opposite. I didn't dare to go out at night, so I just sat in the lobby and watched the hustle and bustle of people. The hygiene of foreign hotels is OK, but the facilities and services are still far behind those of domestic hotels of the same level.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

The location is awesome. Easy to get to and from the major attraction in the city. i was there for the Penn Relays and it was a great, easy scenic 1.5 mile walk to and from each day. Got my exercise while seeing the city from on foot. Best of all on my walks this was how i decided where I would eat breakfast and dinner. So I was able to try something different each day. i was a little tempted to try Ruth Chris but I did not :(. The train ride to and from the airport was quick, easy directions to follow and though not the most scenic ride on the train, seeing the steel and stuff looks industrial America. I likes!! I did try one of the take out Chinese food spots ..oh man.. that was colorful to say the least...Bring Your Own Bag!! What an experience that was.. I guess its a city thing. The room was nice. I got real comfy real fast. The bed was super comfy and the view reminded me of my college days in NY. Just watching cars go by and at night with the lights reflecting off the windows creating various patterns. My only challenge was the TV... can you believe after all that good stuff my issue was the TV!? Just the hardest thing to navigate. maybe its cause I dont watch enough TV. :).

The service was amazing my wife and I stayed at the hotel to do a dinner date at the restaurant across the street. Needless to say the room was amazing the guess service and valet attendants were great. Definitely would recommend if you need a nice place to stay in old city.

Ben and Sam were amazing! Thanks for a great stay. Room was clean. Bed was very comfy. Housekeeping staff were very rude. Only negative during our stay. We paid for late checkout but they were very aggressive at our door all morning so don’t pay for late checkout if you don’t absolutely have to.

The location of the hotel is very good. It is surrounded by historical and cultural attractions and former residences of celebrities in Philadelphia. It is a ten-minute walk from Chinatown. It is very convenient to eat Chinese food. There are many large shopping malls around. The factory stores of Nike and Columbia are worth visiting. The hotel rooms are large and the service is good , Anyway, I personally feel pretty good.

I simply cannot say enough about this center city hotel. From the first line knowledgeable, friendly receptionist(s) on both shifts; actually EVERY staff member was friendly (I really wish I'd written down names); to the cleanliness of all aspects of the hotel to include the rooms and especially the bathroom area with the DOVE soap/shampoo/body wash, good water pressure, comfortable beds, fridge and microwave. And last but certainly not least.......the breakfast..... from the 1 minute pancake maker to hot everything else including fat biscuits, to the cold breakfast beverage(s) machine and good coffee. In/out Parking co-located with the hotel. My second year in a row. I'm impressed. and we'll be back. Keep up the good work.

First of all, the location is excellent, in the city center, on 12th Street, near Philadelphia City Hall. Take the train from the airport to JEFFERSON Station and walk a few steps to the hotel. Opposite the hotel is a century-old market with food from all over the world. It is very lively. The hotel room is large (family room), with pots and pans/tableware/microwave oven/toaster/coffee machine/refrigerator/dishwasher, etc. However, the hotel includes a buffet breakfast, so these cooking utensils are not used. . . Chinatown is on 9th Street, within walking distance, and the food is quite authentic. . . But most shopping malls in Philadelphia close at 19:00, so you must return to the hotel before dark, and try not to stay outside! !