Guest User
April 28, 2025
This hotel is terrible. We originally planned to have three rooms for three people, but one of them could not check in due to business reasons. We negotiated with the hotel whether we could refund one room, but the hotel insisted on the rules and refused to refund. We just had to bear the loss ourselves. But what is incredible is that because one of us could not check in, the hotel could only handle the check-in procedures for three rooms for this person who could not check in. This is really an unheard-of rule. The other two of us were at the hotel front desk with the hotel's check-in voucher, but we could not check in. Finally, after more than 5 hours of communication, the hotel allowed us to check in. Don't stay in this hotel, especially Chinese people. The hotel bullies Chinese people.
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