agent413
October 31, 2023
The room was pretty good, but the receptionist at Heiren was not very friendly at first. He said he didn't have my order and left it alone. Later, he contacted Ctrip and confirmed that my order was OK. Then he changed the front desk and checked in smoothly. I intuitively went to the front desk. The front desk was intentional and obviously unfriendly. I wanted to find my own problem. Apart from not being able to express myself fluently in English, I couldn't think of anything on my part that was negligent. I consider myself a person who values friendliness the most. Everyone must pay attention to your words and deeds when you are in a foreign country, and contact Ctrip in time if you have any questions. I think Ctrip's service is still very good.
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