Point Boutique Hotel

The Point Misses the Mark: A Stay That Fell Short The Point Hotel had its moment—a sleek remodel a few years back—but time hasn’t been kind. What’s left is a place that feels worn at the edges, like a once-sharp suit now fraying at the cuffs. The staff? Polite, accommodating, even apologetic. But good intentions can’t paper over the cracks. My first room was a sauna masquerading as a 9th-floor suite. The AC wheezed and sputtered, utterly defeated by the Phenom Penh sun. No relief, no breeze—just stale, humid air and the creeping realization that I’d made a mistake. To add insult to injury, the Wi-Fi was practically nonexistent, turning what should’ve been a quick work call into a farce. Picture this: me, pacing a narrow corridor, hauling luggage up and down an elevator that demanded its own special key (which, of course, I kept forgetting). A comedy of errors—if only it were funny. Then came the housekeeper—efficient to the point of abrupt, offering solutions that felt more performative than practical. When I finally called Trip.com for help, the spotty connection turned the conversation into a game of broken telephone. (Irony, thy name is weak Wi-Fi.) The staff did relocate me to another room, but by then, the damage was done. Too many red flags, too little charm. I checked out early, still wondering what, exactly, "The Point" was supposed to be. A lesson learned, if nothing else: sometimes, a fresh coat of paint isn’t enough.

Good location if you want to be in the bar area. A bit noisy at night but not extreme. Rooms are decent enough for a short stay.

Great location for nightlife in the area. Would recommend for a 2-4 night stay. Request the balcony room. Easy to walk around at night!

Lovely and very helpful staff. Close to the river. In the middle of a very 'lively' area, which can be a little noisy late on (if that bothers you). Would book again.

Very clean room, friendly service and good riverside view

Smelly and not clean. No customer service at all. One guy at reception in his very casual clothing and do not speak English. From receiption I can smell the old, mold . The room is very very small. I had problem with air conditioning and fridge. Very big noise of air-conditioning and he showed me other room but they are the same No phone in the room