La Isla Apartment & Villas Phu Quoc

The best view of our entire trip, close to the cable car, a little inconvenient location of the reception and cleaning issues, you need to ask

We lived in the Sky building on the 15th floor. The main advantage is the stunning view of the sea, sunset, show and fireworks, this is the highlight of the apartments. There is a fairly spacious swimming pool on the roof. On the second floor there is a gym. The apartment complex is still practically new, the design is fresh and pleasant. The studio room had everything you need - a balcony, a mini-kitchen, air conditioning, a refrigerator, a smart TV, a washing machine, an iron, an ironing board, a dryer. The bed is very large, the mattress is comfortable, blackout curtains. Hot water in the shower without problems. The studio is not very large, but overall comfortable for two people for several days. Directly under the apartment building downstairs is a cable car station and a stop for a free double-decker bus that goes to Khem beach. The main disadvantage is poor customer service, it is at a very low level. La isla and Elyday are one and the same. Check-in was difficult and a lot of wasted nerves on my part (I still don't understand whether they were overbooked or whether the cleaning process is not set up in a timely manner). The staff are uncooperative, they hardly respond on WhatsApp, they don't provide any information on check-in/amenities/extending your stay, etc. In addition, they tore the door to the room open several times without calling or knocking. In this regard, it was very uncomfortable. Also on the downside - poor cleaning of the room - upon check-in there was hair in the shower, stains on the bed linen (maybe it wasn't changed after the previous guests). They only provided two tiny bottles of water. There was also no daily cleaning during the stay. Also on the downside - the building itself is not properly maintained, the corridors and other common areas are dirty and no one cleans them, the sofas are stained, the area by the pool is unfinished, there is no lighting. In addition, the apartments are quite far from the night market (about 20 minutes walk) and not all escalators work.

Excellent apartments! Everything is very fresh The view from the balcony is one of the best I've seen. Daily fireworks, even more spectacular than on City Days. Infinity pool on the roof. Take the rooms with a sea view. This minor overpayment is definitely worth the money

The location is not very convenient Watching the fireworks is beautiful, that’s the only advantage But the health problem is very serious There are more than 50 insects in the room. There are spiders in the corner. There are many flying black insects 🐜 It’s terrible to see. Very scared😱Insects will fall into the mouth while sleeping The environment is new but the hygiene issues are shocking There are stains on the bed It seems like I haven’t taken care of myself for a long time. There are a lot of insects in the toilet What’s even more outrageous is that The staff took us to the wrong room When I arrived, I realized there was no key. I went back to the floor to get the key, which wasted most of an hour going back and forth. infuriating Absolutely no customer service quality, just a playful smile In summary however It's not worth staying in this room at all. I would like to refund the money if I could traumatized Too frightened to rest, journey after impact And there is an episode of the impression of dealing with Kunijima