New World Phu Quoc Resort

Very beautiful villa, the private pool is amazing Good service, staffs are very helpful and welcoming The water park and beach are wonderful

Be cautious and careful with your belongings at this resort We had an unfortunate incident during our stay at New World Resort. One afternoon, three cleaning staff entered our villa for routine cleaning while we were still there. Since we were about to leave, we waited in the living room and didn’t have a chance to secure our belongings properly. Our wallets, left unattended in handbags in the bedroom, were later found missing all the Hong Kong dollar notes belonging to my husband and aunt. We immediately reported this to the front desk, but after their investigation, they concluded that there was no concrete evidence. We remain certain, however, that the theft occurred during the cleaning, as that was the only moment our wallets were out of sight. Therefore, I strongly advise guests staying at this resort to keep your money and valuables with you at all times. Additionally, be cautious when using the indoor swimming pool, as we noticed some bugs around the area. On the positive side, the environment itself is pleasant, and the mini water park is quite nice. However, one negative experience can significantly affect the overall impression.

Nice staff and friendly. With serving the welcome fruits. Room service menu is delicious  Can try next time if travel to Phu quoc.

The villa we stayed in had 4 rooms and a private swimming pool. The villa was nice and clean, and we really enjoyed it.

Staff are very kind and helpful. The room smell like mold, but overall Hotel are good. Little expensive restaurant and as you don’t have so many options inside the hotel, you end up eating there.

the hardware like swimming pool is quite good but the service is not very good.