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Phu Quoc Island Hotels
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Phu Quoc Island: 685 hotels found

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Recent Reviews for Phu Quoc Island Hotels

New World Phu Quoc Resort

New World Phu Quoc Resort

8.8/5212 Reviews
We stayed for 4 days and 3 nights during Christmas, and our experience at this family-friendly resort was disappointing. There were not enough beach chairs by the beach and pool—only about 40 available. In such a large resort, it's surprising to encounter this issue. Many guests occupied the chairs early in the morning and then left, indicating poor communication and management. Additionally, there was a chronic shortage of towels by the pool, and the staff by the beach and pool failed to coordinate effectively. We were told to sit on the ground while chairs that had been reserved for over five hours remained unoccupied, which was very disappointing. There were only 1 or 2 staff members responsible for the beach and lifeguarding, and the kayak rental service was disorganized due to insufficient staffing and lack of proper arrangements. Overall, this 5-star family resort did not meet our expectations, and we will not choose to stay here again.

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