Guest User
March 29, 2025
The hotel left a very mixed impression. On the one hand, quite good service - they tried to solve our problems, helped with the transfer and tickets for the speedboat, there were towels for the beach. But on the other hand - they settled us in a room that did not correspond to the booked category - a smaller square footage and no balcony, but at the same time there was a beautiful view of the garden. On the first night there was a downpour and the roof leaked, as a result, we slept with a basin, because it was dripping from the ceiling. The bed was positioned in such a way that it was impossible to open the refrigerator, it simply blocked it. All complaints were expressed at the reception, they immediately promised to move us, but we had to wait 2 days, because there were no free rooms. 2 days passed and we were moved to another room with a balcony, the room was much better, this is what we booked, BUT ... the air conditioner did not work in it ... we spent the night with a fan, during the next day the air conditioner was fixed. The next 3 days lived without incident. Breakfasts are monotonous, only scrambled eggs or scrambled eggs, and watermelon as fruit.
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