Guest User
February 14, 2023
We wanted to explore Patong and had booked 2 nights at the Eden Park Hotel. It looked great on the internet but this dream quickly fell apart upon arrival. We did not expect extreme luxury in that price range but this really beat everything. Upon arrival there was no one at the reception. After 10 minutes someone from the adjacent hotel walked up. Passport, checkout and deposit he said. I asked him to see the room first. He reluctantly took a key. I think he sensed the storm coming. After 8 staircases I was exhausted and asked where the elevator was. Not there he said. Exhausted when we arrived upstairs he opened the room and a pungent stench came towards us. The bed was falling apart. The TV was broken and unplugged, the refrigerator was rusty and the sofa was old, dirty and discarded. On the balcony there were 2 completely destroyed plastic garden chairs (no table) and the noise from the main street was unavoidable. After getting over the initial shock I opened the bathroom just before leaving. The smell that hung there was even stronger than in the room and that while the room was already really unbearable. The tap water was brown. With sunken courage in my shoes I walked down 5 floors again. My first thought was: I'm really not going to sleep here! Only downstairs in the "lobby" you have WiFi. Not in the rooms. We quickly looked for another place to stay online. To our horror, Patong was fully booked. Asking at other hotels in the area also yielded nothing. In the end we "had" to stay 1 night in the Park Eden "hotel" (I think this building should not be called a hotel). After having walked another 200 steps and having brought the backpacks upstairs (don't expect any help from the grumpy employees) we walked as quickly as possible to the 7-11 supermarket to buy extremely strong air fresheners. Even these could not change the filthy stench. All in all we left as quickly as possible in the morning. How much I regretted this booking. Believe me: we travel all around Thailand. Sleeping in so many different accommodations in different price ranges so we are really used to a lot. But be warned! DO NOT BOOK THIS HOTEL! Look further. And do not make the same mistake as I did. I have given this review 1 star because you cannot choose lower. Otherwise I would have given a big fat 0.
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