Popular Phuket 4-star Hotels

Lovely stay here, room was spacious and clean. We were only there two nights and the room was cleaned when we were out which was great. Pool is big and really peaceful with lots of sun beds and a jacuzzi, great after a hot day in old town! Owner in reception is helpful and very friendly. Unfortunately the bar there was closed as a tree had fallen on it in the wind so they are renovating that, but that was no issue as the hotels location is directly over the road from the beach and there are so many bars and restaurants nearby! We had a perfect stay, would definitely recommend!

Location is quite nice. It’s close to beach, night market and other attractions. The service is awful. Eventhough, I stated queen bed when I book, I got two single beds. When I called to chg beds of possible politely, staff shouted me and said the bed is not guaranteed. Breakfast is terrible. Bathtub is also spoiled and can’t fill the water.

Great location n Nice pool! We feel wowed at the moment opened the door. But when I unpacked my luggage, I realised the super thick dust on the clothes hanger and where clothes are hung, also there are spider webs right above the washbasin in the bathroom. I ask the cleaner to come in help to clean as I open my room door n just saw the cleaner. At first, she felt why I asked her , and I repeated “ please come in, I need ur help to clean clean, let me show you “ she had no choice and came in my room, I pointed the 2 places to her to clean, she apologised right away “ sawadika” n cleaned.

Pros: Staff are friendly and efficient. Breakfast was fresh and delicious. Room was clean. View was nice. About 10-15 minutes walk to the beach. Vendors are nearby and along the walk to get to the beach. Tours can be booked in hotel lobby or next door. A quality spa is next door, so it was 650Baht for 1 hour full body aromatherapy oil massage. There are street massages nearby for 200Baht if you want simple and cheaper. No noise heard from within the room. Rooftop pool area is beautiful. Fitness room is simple Cons: The beds looks comfy but it's hard. They went for extra extra extra Firm! A mattress topper was brought in and it was helpful. The building is very close to other hotels so you can see into other rooms and they can see into yours. Just make sure to close your blinds. Busy area so the roads gets traffic. Just plan ahead for it if you have to take a car somewhere.

Tastefully designed hotel. Spacious room. It would have been better if the different blocks were connected by sheltered walkways. Breakfast was delicious with limited options, but the pool was beautiful and large. Staff were generally friendly. Do note that there are several cats within the hotel. This resort is also very popular among Chinese tourists.

The reception is basic and run down. Initial thought embrace the jungle theme. The trek to our room was long with many steps, not the picturesque route imagined. We went through a very large run down wooden area, maybe a closed cafe. Initially the room looked perfect from the outside. When they opened the door the smell hit us, like a smoke den. So strong you could taste it. Honestly never been in a room anywhere with such a stench. Requested a move which happened promptly, not a problem. When we got to the next room the outside ashtray had been hidden under the table and the room sprayed with eucalyptus to mask the smoke. We requested to move hotels. Our agent couldn’t get us a move for two days which we agreed to. Hotel refunded agent no problem. The rooms have very dark furniture and are very dark. First night in the room I was bitten everywhere. Spent a month in Thailand and not a single bite. This was ridiculous When we met the agent in reception she commented on how many bites I had, yes from last night. The room was sprayed later that day. All our luggage ( waiting to move hotels) was moved. One bag shoved in a cupboard we didn’t know existed leading us to believe we had lost a bag. The whole experience was a nightmare. Breakfast was ok. Limited selection, cold fried eggs Coffee very good. We were shocked that this was the “rock” restaurant in the night. Thank goodness they didn’t respond to our two booking request months earlier for my hubby’s birthday, It really doesn’t deserve the hype. If you are disabled, have problems walking or children this isn’t the resort for you. Our first room had large pebbles on the floor all around the bath in the middle of the room. Not enough room to walk around them. The second room had a large shelf at the side of the bed, why? You needed to get in and out of the bed half way up to avoid knocking yourself. They did offer free evening meal at a local restaurant that they own. Food and service very good, only plus. We had come from a 5* hotel and this was supposed to be a 4.5* something very wrong with the rating system. Would never return. Hotel we moved to, same rating, fabulous! Booking again.

Big bedrooms with comfortable beds. The swimming pool is great for families with children. 7 minutes walking to the beach. Staff is helpful and respectful! The only thing disappointing was the breakfast: basic and repetitive. It could definitely improve the breakfast.

Very friendly staffs! Location is great! We always stay around this area cos its not that crowded. There is 7-11 nearby and lotz of street foods at late night time. You might wanna prepare your own slippers cos we did not get one. And the swimming pool was not as big as we saw in the pictures. Still had a great time as usual.

The place is beautiful for sure. And stuff always says hi . But while check out . I call to ask for late check out. And I was informed that i cannot, which is fine. After this , i got call every 30 second and 1 minute to inform me i need to do checkout. After I told them give me 10 minutes to packing , they send over a stuff , literally waiting for me outside and after a while knock on the door again.. this is one of ridiculous experience I ever had for check out . Very uncomfortable to be honest.

The location of the hotel is very close to kata beach couple blocks walking 8-10 min The room is huge and clean . We only experienced that our room was located in the 9 floor we had to take 2 elevators and climb stairs up which wasn’t fun at all and 2 days the first elevator was broken so we need to ask for a card service from the hotel to take us to the room . Other than the location of the room we have nothing else to mention that we consider a disadvantage. The swimming pool was nice , hotel has a great view of kata beach