Marriott properties in Phuket

Rooms 10/10. Spacious and clean, good air conditioning, super comfortable bed and pillows. Didn’t like the food at room service much, maybe the products are of high quality but the cooking could be improved. However, the breakfast was great as you have plenty of options to choose from. Didn’t feel very welcomed as one night guest during check in process, wasn’t provided breakfast time,location etc. I can say there was no service at all, I had to ask questions, ask for help with luggage etc. Later, I met a man at the reception who was very nice and kind, if not him - the overall impression of the hotel service could be disappointing.

Merrin Marriott truly exceeded my expectations! First off, I was able to check in before 1 PM (other hotels usually make you wait until 3 PM). They also surprised my child with a birthday cake and gifts (a teddy bear, an elephant charm, and even a bathrobe when we checked out). Almost all the staff were lovely and kind (with a few exceptions). Plus, the hotel beach is perfect for kids who love exploring the tide pools in the morning and evening! I'd definitely choose this place again. A first-floor room near the kids' pool would be even better for families with children!