Hotel Albatros

Great hotel with an amazing view. My room was the best place to watch sunset. The stuff is very friendly and accommodating and the breakfast had so many options . I would definitely come back and recommend this hotel.

The worst hotel I have ever been in my life . The front desk lady is very rude no form of customer service, poop stains in toilets, my nephew got stuck in bathroom for over 30 minutes, infestation of ants in room. Dirty sheets found someone's used bandaids wrapped up in the so called blanket on bed, hair all over sheets. Male that works the front desk in the evening is very unhinged and intense I requested a cab he said he would let me know I called another one that was cheaper the male started screaming at me and my family I felt threatened by him. NEVER AGAIN !!!!!!!!!!!!!! I had to take out extensions due to ants being in my hair ants bit me up literally have hives all over me

We looked at reviews after booking this hotel and were nervous we had made a massive mistake. Upon arrival we were greeted by a lovely Italian lady at the desk who also decided to change our rooms so we would be over looking the pool instead of the street just because they had the rooms available, the rooms were lovely and clean lots of large towels, extra pillows in the wardrobe so we had two each instead of just one, Wi-Fi in reception which also worked in our rooms, the pool was open and was lovely and refreshing, a little dangerous for children as there is about a foot drop from the pool edge to the water level, the pool floor was also slippery and a massive steep drop to the deep end which was very deep so just be sure to have floating aids, we didn’t get to have dinner but we did have breakfast which was lovely and there was lots of options to choose from, all the staff were lovely, kind and couldn’t do enough for us, the morning we left we had to be ready before breakfast started but they let us have coffee’s and the chef even brought us a plate of pastries whilst we waited for our transport, I probably wouldn’t stay here for a two week holiday but if your traveling through the area or staying for a few days like we were then it is perfect, i honestly do wish we could of stayed more than a few days. I don’t know if maybe they have just made huge improvements after negative reviews but we couldn’t believe it was the same hotel in the reviews, it was a lovely place :)

I am a student who went on a school trip to Italy and stayed in this hotel, it was one of the worst hotel experiences I’ve ever had. The rooms were kept tidy but very dated and there was leaks which caused mould which is a serious health concern. The hotel food was very disappointing after a 12 hour journey to the hotel we were hoping for some nice food and comfortable rooms and we got neither. The food looked like something you would a dog with salty lettuce and meat that we didn’t even know what it was, we didn’t get any choice in what we ate and the only drink was water which came in 3 jugs which looked unclean and very old. Looking at past review images the hotel has not changed in the past 10 years, which the staff were assured that the hotel had been updated by the travel company. On the first day we were hoping to use the pool but we were told that it was hired out by a private party, and we managed 40 mins on the second day, on the third day the we were told we couldn’t use the pool due to dangerous chemicals in the water but we returned from the day to see children using the pool. (Our teacher Robin G left a review which has images attached)

The worst hotel i have stayed in and the angry italian lady is not very welcoming. I ask the bed to be un duck taped and they didn't do it after 3 asks. It took them 9 hours to clean the pool and the food was just weird. My door had a big punch hole in it and there were nails in my room and poo stains in the toilet.

Our recent experience at Hotel Albatross in Sorrento left our school group utterly disappointed and frustrated. The negative aspects of this establishment overshadow any potential positives, making it impossible for me to recommend this hotel to anyone seeking a comfortable and enjoyable stay. Poor Food and Thick Omelette Sandwiches: The dining experience at Hotel Albatross was nothing short of abysmal. The food quality was appalling, with some tasteless dishes lacking any creativity or freshness. The packed lunches of a sandwich and a bottle of water consisted of so-called "omelette sandwiches" which were nothing but greasy, overcooked messes that could be used as doorstops. We were hopeful of indulging in some authentic Italian cuisine, but instead, we were met with a sorry excuse for a dining experience. No Access to the Pool: One of the main attractions that led us to choose this hotel was the promise of a pool. However, upon arrival, we were informed that the pool was under booked by a private partyy and unavailable for use. We were able tonuse the pool for 40 minutes on our second day but the next day we were told that there were major issues with the chemicals and we couldn't use it. We then saw what we believed to be local children in the pool. This misleading information was a significant letdown, especially during the sweltering Sorrento heat. Outwardly Polite but Brusque Staff: While the hotel staff seemed courteous on the surface, their interactions were marred by an evident lack of genuine warmth and hospitality. They appeared disinterested in addressing our concerns and were quick to dismiss any issues we raised, leaving us feeling unwelcome and disregarded. As others have suggested, there was a distinctly anti-British feel. Clean but Very Old Rooms: While I appreciated the efforts made to keep the rooms tidy, there was no escaping the fact that they were outdated and in dire need of renovation. The worn-out furniture and shabby decor made for an uncomfortable and dreary ambiance, undermining any sense of relaxation we sought during our stay. No Access to Meeting Rooms: We were hoping to utilise meeting rooms for some important student gatherings, but to our dismay, the hotel denied us access to any such amenities. The substantial rooms on the basement level were closed and we were not allowed to use them. There was only the foyer and the restaurant open during our stay. The absence of suitable spaces for business or educational purposes further highlighted the hotel's lack of consideration for its guests' needs. Lack of Amenities: Hotel Albatross falls woefully short in terms of amenities. The absence of a functioning pool was already a significant blow, but it didn't stop there. There were limited entertainment options, few facilities, and the overall ambiance felt aged, dull and uninspired. Leaks in Bathroom Roofs: The maintenance issues in this hotel were undeniable. The bathroom in one room had substantial leaks in the