SureStay Plus Hotel by Best Western Pigeon Forge
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SureStay Plus Hotel by Best Western Pigeon Forge

125 Pine Mountain Rd, Pigeon Forge, Tennessee, 37863, United States
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Highlights
Free parking
Ideal location
Delicious breakfast
Amenities
Private parkingFree
Wake-up call
Wi-Fi in public areas
Golf course
Business center
Front desk (limited hours)
English
Room service
All amenities
Property Description
“Hotel opening Summer 2023” The brand newly renovated Sure Stay Plus Hotel by Best Western Pigeon Forge is centrally located close to Dollywood, Dolly Parton’s Stampede, the Old Mill, Great Smoky Mountains National Park and many other popular attractions. There are also dozens of dining options within walking distance. Plus, with an official Pigeon Forge trolley stop just steps away. The hotel features 24-hour front desk, free parking, daily housekeeping, hot breakfast and on-site business center. After a day of exploring, retreat to your spacious and comfortable guest room, complete with free Wi-Fi, 40-inch flat-screen TV, refrigerator, microwave, hair dryer and coffee maker. Hotel also has select rooms with Kitchenette.
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8.0/10
Very Good
It was nice and I loved the vacation. I wish it had a pool. I love it and didn't want to leave.
All 104 reviews
Surroundings
Airport: Mcghee Tyson Airport
(54.7 km)
Landmarks: The Ramsey Hotel and Convention Center
(170m)
Landmarks: Big Top Arcade
(470m)
Landmarks: Mill Bridge Hard Cider Company
(740m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower

1 King bed
Non-smoking
Cable channels
Room Details
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4

2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator, Walk in Shower

2 Queen bed
Non-smoking
Cable channels
Room Details
Check Availability
4

1 King Bed, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower

1 King bed
Non-smoking
Cable channels
Room Details
Check Availability
5

2 Queen Beds, Non-Smoking, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower

2 Queen bed
Non-smoking
Cable channels
Room Details
Check Availability
3

1 King Bed, Non-Smoking, Pet Friendly Room, Work Desk, Microwave And Refrigerator, Walk In Shower

1 King bed
Non-smoking
Cable channels
Room Details
Check Availability
6

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

1 King bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Kitchenette, Work Desk, Microwave And Refrigerator, Walk In Shower

2 Queen bed
Non-smoking
Air conditioning
Refrigerator
Cable channels
Telephone
Room Details
Check Availability
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Guest Reviews

8.0/10
Very Good
104 reviews
  • Cleanliness8.1
  • Amenities7.9
  • Location8.0
  • Service7.8
Average for similar properties in Pigeon Forge
Most Mentioned
Review summary
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Bed Comfort: The bed was very comfortable, unlike home beds that usually cause back pain, but here the back pain was less.(based on 2 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2025
Things were pretty good. Bed slept great. Only main problem I had was some kind of bugs crawling in the bathroom
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
It was nice and I loved the vacation. I wish it had a pool. I love it and didn't want to leave.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 2, 2024
When I walked in the hotel I noticed foot prints on the bed as if someone had walked or jumped on it. I walked back out immediately and asked front desk for a house keeper and showed her the photos. A housekeeper came and tried to argue with me that it was a stain not fresh. He brought back more sheets and then said “well this one is too small and stained too. Give me a 5 minutes.” Never came back. Front desk called and asked I told her to just forget about it. The shower had black handprints and foot marks, the toilet had pubs on it, and the entire room had a smell. I would not got back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2025
I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2024
It was good for staying.
M‍4‍9‍2‍0‍0‍3‍*‍*‍*‍*
April 9, 2025
説實話、美國的酒店分不清motel和hotel。 這一家算是motel 隔音比較差,不推薦入住,價格確實便宜,但是鴿子谷除了週末,其他酒店業都很便宜。
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R‍o‍b‍e‍r‍t‍a
August 15, 2025
The management was very kind and helpful. I was very pleasantly surprised at how nice the room was. Clean and plenty of towels. The kitchenette had a refrigerator with an upper separate freezer!
M‍a‍r‍t‍h‍a
August 15, 2025
Staff was polite and friendly. The bed was very comfortable. Room was very clean and fresh. Easy access to property walkable to all our destinations. Very enjoyable stay. Will stay here on future visit to Pigeon Forge.

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: [Mon-Sun]12:00–17:00

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineFull English/Irish
Opening hours [Mon - Fri] 06:30-09:30 Open [Sat - Sun] 07:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1984
  • Number of Rooms: 64
Phone:+1-865-8323939
“Hotel opening Summer 2023” The brand newly renovated Sure Stay Plus Hotel by Best Western Pigeon Forge is centrally located close to Dollywood, Dolly Parton’s Stampede, the Old Mill, Great Smoky Mountains National Park and many other popular attractions. There are also dozens of dining options within walking distance. Plus, with an official Pigeon Forge trolley stop just steps away. The hotel features 24-hour front desk, free parking, daily housekeeping, hot breakfast and on-site business center. After a day of exploring, retreat to your spacious and comfortable guest room, complete with free Wi-Fi, 40-inch flat-screen TV, refrigerator, microwave, hair dryer and coffee maker. Hotel also has select rooms with Kitchenette.

Frequently Asked Questions

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Pigeon Forge?

Check-in time at SureStay Plus Hotel by Best Western Pigeon Forge starts at 15:00, and check-out time is by 11:00.

Are pets allowed at SureStay Plus Hotel by Best Western Pigeon Forge?

No, pets are not allowed at SureStay Plus Hotel by Best Western Pigeon Forge.

Does SureStay Plus Hotel by Best Western Pigeon Forge serve breakfast?

Yes, SureStay Plus Hotel by Best Western Pigeon Forge serves breakfast for guests. Breakfast options include Full English/Irish style.

How much does it cost to stay at SureStay Plus Hotel by Best Western Pigeon Forge?

Room prices at SureStay Plus Hotel by Best Western Pigeon Forge vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to SureStay Plus Hotel by Best Western Pigeon Forge from the nearest airport?

The nearest airport is Mcghee Tyson Airport, located about 56 mins from hotel by car (54.7 km) away.

What’s the cancellation policy at SureStay Plus Hotel by Best Western Pigeon Forge?

The cancellation policy at SureStay Plus Hotel by Best Western Pigeon Forge depends on your room type and booking terms.

About This Property

Nearest AirportMcghee Tyson Airport
Distance to Airport54.73KM
Average Price FromAED354
Hotel Star Rating2