Best Pigeon Forge Hotels

We were on a road trip from Wales, and after staying here in 2019, we chose it again for 1 night between our 2 days in Dollywood as it provides the excellent, and complimentary, TimeSaver pass and shuttle to the park (parking is free at the hotel). Logan on the desk was fantastic - thank you very much!! The hotel itself is beautiful and very comfortable and homely. The decor is tasteful (with Dolly pics here and there) and there is a great coffee shop on site where you can also buy cinammon bread (why wouldn't you?). Minor quibble with the room which was on the 3rd floor (2nd UK), but at the very end of the building so a little bit of a walk for our tired legs! But the room itself was as our previous visit, very comfortable and clean. The grounds are beautiful with a butterfly garden, fire pits for smores, lovely pool (also an indoor pool), kids play areas and a covered area that shows family films in the evenings. Pokeberry Lane is a nice little gift shop selling Dolly, Dollywood and Dreammore souvenirs. Unfortunately the budget on a 2-week road trip from the UK means we had to restrict ourselves to 1 night - but if the price was just a little bit less we would have definitely stayed the full 4 nights we were in the Smokies. That being said, it is a very well-appointed hotel and probably worth the price in today's climate.

We love staying at this hotel ! It has the friendliest staff and so clean and well kept .they have an indoor ,hot tub and pool and outside pool with fireplace..It's so close to stores ,restaurants that you can just walk most places ..We met the friendliest families staying and this trip was amazing..Will stay again every time

We have stayed here several times in the past. As you can see by my previous reviews. Unfortunately the renovations must have been cosmetic. The place again is looking very tired. I actually watched a cleaning lady use a lint roller type of contraption on the end of a broom handle to “vacuum “ the floor. Not one vacuum cleaner was seen anywhere on premises with any cleaning lady. One lady foot mopped the bathroom floor with a dirty guest towel. It’s like a restaurant, once you see the bad things no matter if they improve, you can’t unsee it. So I’m done with this hotel. I’m sure it happens everywhere but when you see it. 🤔🤔 you start questioning everything . The breakfast was like it was cooked way earlier. We got there at 7:30 and the biscuits were rock hard. We asked for fresh and she said that’s it. The eggs were room temp and everything else is mediocre. The waffles were good. Very low grade syrup. It’s Best just use butter and fruit. I get it times are changing and food prices are rising, but if it’s sub par just stop offering it. The room prices were on par with others around the area but the amenities were definitely lacking here. The whole place smelled like my grandparents basement from the 70’s. Not too terrible but a definite musty damp smell no matter where you were in the hotel. Beds were comfortable, room was adequate once you stopped noticing the musty smell. BOTTOM LINE: This used to be my go to place for price and convenience and quality in pigeon forge. Maybe it’s a combination of factors, staff, environment, inflation etc why they have let it get into a motel 6 category but I’m done with this place for good or until some SERIOUS changes are made. We had a family weekend and we had three rooms here. All members felt the same as I do. Unfortunately it was me that made the reservations for the family so I had to endure the complaints. I WOULD NOT STAY HERE AGAIN OR RECOMMEND ANYONE ELSE TO UNLESS SOME LARGE CHANGES ARE MADE. **side note. Front desk staff were very friendly and professional

Excellent, clean, and lovely hotel. The food is good. The hotel and rooms are clean and fresh. Lots of attention to detail. Very professional and friendly staff. The space in the rooms is great - well laid out. I was pleased with my stay and you will be too.

Good service, enthusiasm, free upgrade