Grand New Century Hotels in Pingyang

I checked in at night, set the air conditioner to heat, and set the temperature to 28 degrees. I was woken up by the cold at around 4 o'clock in the morning. I called the front desk at around 7 o'clock, and they replied that I turned it off at 3 o'clock in the middle of the night. They turned off the air conditioner in the second half of the night when the temperature was the lowest, and they didn't inform the guests in advance, otherwise they could prepare in advance. This kind of service in a five-star hotel is really speechless. I don't know why. I asked the hotel to give an explanation, but they couldn't explain it. There was no garbage bag on the trash can (I don't know whether it should be covered or not). I don't know if other New Century hotels are like this, or if New Century Mingdu's quality control is like this now?

I booked this hotel on a business trip. The price was cheap and the service was very friendly. They helped me put away the food that needed to be stored in the freezer, which solved a big problem. The room was clean and comfortable, and they also gave me fruit snacks. It was great, I was very satisfied, and I will choose your hotel again next time I have the chance