Hotel Elephant Park - New Deal! Half Off Airport Pickups Available
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pinnawala
Hotel Elephant Park - New Deal! Half Off Airport Pickups Available
Pinnawala, Pinnawala, Sabaragamuwa Province, 71100, Sri Lanka
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Hotel Elephant Park provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire and shuttle amenities for your ease in navigating around Pinnawala. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's room service ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at Hotel Elephant Park have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Hotel Elephant Park as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Hotel Elephant Park. Unwind by the pool at hotel and cherish a leisurely moment.Show More
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Highlights
Delicious breakfast
Lots to do
Ideal location
Free parkingAmenities
Outdoor swimming pool
Hiking
Public parkingFree
24-hour front desk
Bar
Restaurant
Cafe
Car rentals
All Amenities
Property Description
Hotel Elephant Park provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire and shuttle amenities for your ease in navigating around Pinnawala. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's room service ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at Hotel Elephant Park have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Hotel Elephant Park as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Hotel Elephant Park. Unwind by the pool at hotel and cherish a leisurely moment.
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4.1/5
Very GoodCleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 29 Reviews
Surroundings
Airport: Katugastota Airport
(47.1 km)
Train: Polgahawela Railway Station
(21.3 km)
Train: Kadugannawa
(25.3 km)
Landmarks: Pinnawala Handicrafts Emporium
(<100m)
Landmarks: Mackwoods Tea Museum
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Deluxe Room With Pool View-No River View
1 Queen bed
Non-smoking
Check Availability
Deluxe Family Room with Balcony - River View
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Private entrance
Check Availability
1
Deluxe Double Room With Balcony-No River View
1 Queen bed
Has window
Air conditioning
Private bathroom
Private toilet
Private entrance
Check Availability
1
Deluxe Room With Balcony & River View
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Private entrance
Check Availability
6
Deluxe Room With Garden View
1 King bed
Has window
Non-smoking
Air conditioning
Check Availability
1
Superior Room with Balcony and River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Private entrance
Check Availability
1
Superior Room With Balcony-No River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Garden view
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.1/5
Very Good
29 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Average for similar properties in Pinnawala
AI Summary
Guests praise the clean, spacious rooms with river views and comfortable beds. The attentive staff provides excellent customer service. The location offers great views of elephants and convenient access to the city.
Guest User
February 7, 2025
Lets face it we only stay here for the elephants but Sadly just a money making venture. Nothing genuine about this place. Totally misleading description and I had no idea that I’d just paid to contribute towards mis treated elephants. Having come from Udawalawe the difference is insane. We stayed here to see elephants bathing naturally but they’re actually part of some god awful zoo up the road. I thought this would be wholesome but they’re followed with spikey sticks, hit and shouted at. There were elephants chained in the river and forced to lay down whilst eager tourists climbed all over them. Can’t leave the hotel as you get challenged every 2 minutes about having a ticket to the elephant “orphanage”. Which is a joke in itself. All they want to do is take your money. Foods ok but you’re ripped off for where you are. Had to pay $21 to check in 15 minutes early because my son was ill. This included paying for our driver who was dropping us of. When we spoke to the staff about our experience they weren’t interested then the lady behind the desk blanked us for the rest of our stay. Room was ok - no safe for our valuables, only one coffee cup for a family Of 3 and I called to ask for a pillow 3 times and it still never showed up. Room wasn’t cleaned either. Blaring and thudding music from the restaurant from 6am. Sadly I’d avoid at all costs. Only good thing was the lads in the restaurant, the view of the river and the Sri Lankan breakfast was tasty.
Guest User
October 15, 2024
As an experience I’d highly recommend however the hotel itself had a few let downs. We only stayed here due to the location being on the elephant river, wanting to see the elephants in their natural environment was top on our list. I did a lot of research prior to booking also the orphanage where the elephants come from they are not completely WILD. The room was as described, I cannot complain. The view was unbelievable, the room itself was as comfortable, clean and as described as well as the bathroom. We had breakfast included, which was buffet style. They had a verity of food, from westerns to local which was nice. No complaints there. The restaurant at night, was nice, I personally didn’t like the food and didn’t eat it very spicy which was too much for me. They do offer western food however we were recommended but the waiter to try local. It was more expensive then we’d have thought, but thinking about it you’re in the hotel for the location it’s normal for them to have higher prices as you’re forced to pay it. The dinner wasn’t worth the money but it is what it is. I’d recommend the hotel alone for the experience just prepare yourself for the higher prices. The elephants come down to the river twice sometimes three times per day, they are brought down in groups of males then the rest of the herd, including mums and their babies. They start to come from around 9/10 stay for an hour or so then they are lead back and again at 2pm. It’s well worth staying in the hotel to experience. They aren’t WILD elephants they are semi wild as they have been rescued they don’t have much human interaction other than the handlers. It’s lovely to see them in their natural environment roaming as they like. Watching them play in the water was something I will never forget.
Guest User
October 15, 2024
Incredible experience in terms of why we came here. The only reason we wanted to come was due to the elephants, I did a lot a research beforehand and found this hotel was well recommended. The room view was amazing, as described. The room was good, clean, comfortable bed, bathroom was as described with a hot shower. The breakfast was nice offering a wide range from western food to local. The evening food, not as good. We were recommended a local dish by the staff which wasn’t very nice, very spicy for my taste. It was expensive as well. We did think things would be expensive in this area as you’re here for the view and the elephant experience there isn’t much else here so as expected the prices were higher. I would recommend this hotel for the experience alone, but just prepare yourself for higher prices. The elephants come down to the river three times a day, in different groups. They start from 9am where about 6 males come then the bigger herd of 25/30 females and babies come they normally stay between and hour or two. You don’t want to leave the hotel as you’ll miss this experience. They play and roam which is amazing to see. They are with handlers/keepers but they have to be walked through the street and across the road they are semi wild as they have been rescued. It was great to see them interacting together and playing in the water. It’s an experience I will always remember.
Guest User
August 17, 2024
Why is this just 4 stars? It is a once-in-a-lifetime experience, to stay in a beautiful hotel on the river's edge, with an entire majestic herd of magnificent elephants strolling past twice a day to bathe and enjoy themselves in as natural an environment as you could hope to see. I felt privileged to be able to watch these creatures and slightly troubled that these great beasts have been so close to extinction. We were lucky enough to have a table in the first floor restaurant right on the edge of the hotel, so we could watch the elephants, as well as heron, other river birds, and my wife saw what she took to be fruit bats in the evening (while I did not). The food was fantastic -if you do visit, you must have their hot cashew nuts appetiser - fabulous! The hotel seems to have regular live music which was local and/or funky and better than we have experienced in other places. Our room was good. Staff very friendly, attentive - excellent.
Guest User
May 16, 2024
The view from the room is beautiful, the room though needs to be cleaner , the Washroom also need a revamping They don’t bother to give you a WiFi password and when they do it doesn’t work , Very Poor guest relations management The high point watching the Elephants bathe This Hotel is under renovation so check with the Hotel before making a booking
Guest User
April 24, 2024
Very short version ... nearly perfect , ok starting with the negatives ... terrible coffee with breakfast , that's it , every other thing perfect , seriously a fantastic 3 days , elephant watching from the balcony was amazing , food great , staff go above and beyond. For the coffee addict head up the road away from the river turn left walk 30 metres and there is an amazing cafe with great coffee.
Guest User
April 13, 2024
For locality this hotel is fab ..its right over the river ...however....it needs a revamp ..on arrival we found out tgat the road is blocked from 8.30am till 4pm ...for us to get to the hotel we were exoected to buy tickets for the elephant orphanage at 15 dollars each + ...we were not intending to vusit the orphanage during our stay just to watch them bathing in the river ...we had to waste a day because we did not think it fare to charge us when we were booked into the hotel ...if you have mobility probs this hotel is all stairs ...the rooms are dated and we had a broken balcony doir which was not fixed before we left ...food was ok we were half board but for veggies there is only 2 items on the menu ...it takes a long time to get food and drink the staff are lovely but not very organised the do not tend to you immediately somebody was cleaning ouside our room at 6.45am ..mozzies are rife here by the river
Guest User
February 23, 2024
Excellent place to view the elephants. Rooms basic.staff very friendly and helpful especially Andrew, the transport manager who went above and beyond to ensure we had a great stay.. I would have liked the menu to have been more varied. We stayed for 5 nights and only ate dinner on 2 of them. Entertainment in the evening was terrible. Otherwise a great choice for seeing the elephants. We would of stayed just one night
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Hiking
Public parking
Free
24-hour front desk
Bar
Restaurant
Cafe
Car rentals
Currency exchange
Conference room
Secretarial services
Wi-Fi in public areas
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Business Services
Conference room
Secretarial services
Front Desk Services
Currency exchange
Tour and ticket booking service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Food & Drink
Cafe
Bar
Room service
Public Areas
Shopping mall
BBQ
ATM
Garden
Health & Wellness
Hiking
Activities
Eco tours
Cleaning Services
Laundry service (on-site)
Ironing service
Facilities for Children
Children's meals available
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 6 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:$0.50 (approx. VND 12,732) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1998
- Number of Rooms: 15
Hotel Elephant Park provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers car hire and shuttle amenities for your ease in navigating around Pinnawala. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. The hotel's room service ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at Hotel Elephant Park have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Hotel Elephant Park as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Hotel Elephant Park. Unwind by the pool at hotel and cherish a leisurely moment.