Karras Grande Resort

The accommodation boasts a varied and enjoyable breakfast buffet. Its spacious, well-appointed rooms offer a beautiful sea view. Guests appreciate its cleanliness and convenient location near the beach and amenities.

Food very poor, clean yes, no entertainment at all, no warning about the place is shutting down end of season. Certainly not 4 star 2/3 at the most. And the local tax 49 euro per week cos they class it 4 star wrong as I said 2/3 star nothing more to say certainly better hotel around.

We've just got back home from a 2 week stay at Karras Grande. On arrival everything was good, we checked in quickly and were advised to leave our luggage in the luggage room as lunch was coming to an end. The food was OK to be fair although only warm. Our room 219 was on the top floor above reception overlooking the pool at the front of the hotel. We had sea views to the front and side which were lovely. The room itself was fine really, twin beds which were comfy enough, not any drawers, just a rack with a few hangers and a couple of shelves. Luckily we always bring our clothes on hangers anyway or it would have been a problem. The bathroom was very small with the shower over the bath and was very awkward to get in and out of because of a wall holding the shower door. Also the shower was fitted to the wall facing the shower door and so water went everywhere. Apart from that the shower head kept falling off as the bracket was loose, it was heavy too when it hit you. We did report it but 3 days later we had to mention it to the Jet2 rep. It was done straight away then, apparently it hadn't been logged in by the man on reception who we told. The cleaners did a great job of keeping everything clean, it was cleaned every day and you got lovely clean towels too. The cleaners were all lovely and friendly, always had a smile and greeting for you. Now to the restaurant. It's nowhere near big enough for the size of the hotel, we honestly don't know how they cope in peak season when it's full. It's hard to get around as the tables and chairs are all squashed together. The area around the buffet is too tight, you have the toaster, microwave, drinks machines etc all together and there's no room to get by. Things were running out all the time and not getting replaced. No red wine, no jam, no bread for the toaster etc. Sometimes the food was fine, there was mainly something to suit but it was always luke warm like it had been stood in the back for a while before being brought out. Luckily there was a microwave which we used each time, just 1 minute made all the difference. Some of the staff in there were a bit miserable too, just either standing near the back chatting or going through the motions. A couple of them were nice and pleasant and worked hard though. The A la carte restaurant which you get 1 visit per stay, whether you're there 1 day or 2 weeks or more, is OK. The food was fine although only 2 choices. The organisation is poor though, the place only holds about a dozen people and there's one waiter who does everything. He takes your order then has to go outside to the other side of the pool to a kitchen to get it and fetch it back. The pools were nice and again clean. The sunbeds were poor, most of them were broken, although there's plenty to go around. The bar staff were all really nice and friendly. The entertainment was lacking, just one young man who literally does it all. Bingo a couple of nights, a music quiz, a general knowledge quiz, Karaoke