Elba Premium Suites - Adults Only

The Hotels premium adult only site is totally a must if you have no Children. Lovely private pool and cafe bar . The staff in this area are amazing so friendly and so efficient . Chass and maylin who work there are so so funny and friendly they really are keen to ensure you enjoy ur time at the bar and pool . There is water aerobics if you like to join in comfy loungers and umbrellas the sunny spots do get busy so best to get a lounger around 7.30 in busy seasons . The rooms are spacious and have lovely walk showers , garden terrace etc . The cleaners work hard and really did look after us on our 2 week stay . Fresh towels daily . You get access to the extra cafe and bar with premium and tea and coffee and fresh water . 10%off a spar treatment and a night in the Italian restaurant and a night in the steakhouse of your there for over 7 days . You do have to pay for a safe it was €4 a day !! The Hotels is impressive with a huge lagoon if pools and a beautiful reception. The mixed area and kids area is also huge rooms very similar It's brilliant for children lots of water activities slides etc . Kids clubs parks they will not be bored . Parents can relax while the kids play . Icecreams , sweets , crisps all available for snacking on if they get hungry . It's very busy in high season so we stayed in the premium which was lovely. There is also a Adult only bar and restaurant. This is nice to chill out in however the entertainment is a bit boring. Jazz singing , saxophone (player although he was good ) solo singing etc . Long ques in the evenings as only 1 barmen on every night it was the same no one helping them they had to clear and serve which was impossible on busy evenings . Lots of glasses left on tables etc . The hotel should improve on staffing levels in both restaurants and bars . Takes at least 30 minutes to get a drink every night and the bars and entertainment areas are very scruffy with lots of glasses bottles etc lying around . Also no ash trays so people chuck fag butt's in the garden areas or use paper cups with water its pretty awful if u are a non smoker as not pleasent around the hotel for Guests and not easy for smokers there should be ashtrays for them to use . The watering system for the plants and palms is a bit smelly as its recycled rain water can be quite horrible in the warm days when it's on but u get used to it . Food this was very poor in our opinion. Food was always repeated and warm never hot . Lots of fish stews , paella, pork , canary island potatoes only ever boiled!!! There was chips for kids with nuggets etc but for adults nothing to go with chips if you like plain foods. Lots of salads raw fish etc . They say its an international menu but it's not great for British tastes if you don't like fish or vegetables in sauce. I had to complain one night to the restaurant manager chicken cooked on the hot station was raw . She never got back to me with what happened. I was concerned about others eatin

There is so many good things about this hotel. The grounds are gorgeous, the food on the whole great with the best buffet I have had all inclusive. Great separation of families and the child free premium members. The hotel is very child friendly with water slides etc but we were able to completely avoid this with our own pool and snack bar, and bar and buffet. The rooms in the premium suite are good with a lovely seating area with each one. We had daily spa access, the spa pool could do with being a few degrees warmer and a pity the steam room was broken but we enjoyed our daily trip there to relax after the sun had gone down. We could book any of the restaurants as many times as we liked, there was only two and the Italian (open during the week) was better than the brasserie steak house (open at the weekends). I had my one poor meal at the steak house - a piece of inedible fish. The gala dinner for new year was excellent. In general the buffet upstairs was great and lovely to sit outside. A pleasant walk down to playa blanca from the hotel but wouldn’t be ideal at night. Short walk to the beach too. A few small niggles that if addressed would make this place even better: There was a very long and laborious check in process which actually didn’t provide that much information (for example which drinks are included and not included and where to go for dinner). I think there should be separate check in for premium guests and help with bags - no bell boys and some rooms quite a distance away. We saw lots of families struggling as only one lift to ground floor. In general I would comment that there is not enough staff at this hotel. The staff are the greatest asset and most were stressed and over worked, as a result service was slow and queues for drinks long. The bar closed at 12 on NYE which was disappointing too. So if you come for NY don’t expect a long party. Special mention has to go to Nicolle who served us in the upstairs bar. She was there on her own for most of her shifts, worked quickly and efficiently despite being very busy at times and being rudely spoken to by other guests. She was very professional. But needed help - surely someone from the buffet could have helped collect glasses for her? All in all this is a great hotel and I would 100% recommend all inclusive. The weather in Jan was fabulous too.

The Elba hotel in Lanzarote is fantastic!! The rooms are beautiful bungalow style in blocks of 4 with the biggest comfiest beds nice coffee machine in room… we cannot fault this hotel at all this was our 14th stay. there is always plenty of food to choose from in multiple places to eat, the chefs work very hard to show the amazing foods the island has to offer, they also try to accommodate the different nationality’s staying in the hotel… while we stayed here the hotel hosted a wonderful show to get everyone in the Christmas spirit with a big light switch on its was beautiful…. The WiFi did go down for two days but this did NOT affect us in anyway because we were on holiday in such a lovely location!! Thank you to all the wonderful staff for helping us to make memories!! Each and everyone of them work so hard!!!!! Special shout out to the amazing hardworking animation team Costa Laura Danny denisa ramone Lulu roberto Paula nasa you guys are the BEST!!! The shows and demos you do are great fun!! It was also lovely to meet the new management team we look forward to seeing you all in June Thanks for the memories

2nd stay here. This time we stayed in the Adult only Premier Suites. Room lovely. Slippers and robes a nice touch. Cleaners were great. No English TV channels for the 2nd half of the stay. German channels and Spanish were fine. Lovely gesture of a bottle of fizz and a card on my birthday. Long Long queues for check in. About 35 minute wait. Adult only bar only ever had one person. They worked hard but they need two. Entertainment a bit boring but maybe so people don't stay and drink too much? We were half board so we even drank on our room instead of queuing. Not much choice for a main course. Plates were cleared away but then places not set for the next guests. Such a shame. More staff needed in reception, the bar and restaurant. 15 min walk down to Playa Blanca or Flamingo Beach out of the back gate. Lovely stay but would have been perfect with more staff....

Elba hotels Holiday2024 Issues with the suite, obviously not inspected prior to allocation which is different from the directors interpretation. No bathrobes, no hand soap, towel peg hanging off the bathroom wall and outside seating pads and cushions grubby which were never changed although 70% of the others we looked at were the same. Adults only restaurant, poor service and food never turned over, this did improve once it was mentioned but as always with these dining areas the food is nowhere hot enough. Only one member of staff attending the chill out bar so at times long queues, this was even worse at the downstairs bar. You have a choice of one visit per 7 day stay to their a la carte restaurants, 10 day stay still only one visit. A brasserie or an Italian. Brasserie only open Saturday and Sunday which is probably a good thing as it was shocking! The turbot wasn’t served with the correct accompaniments to which they were appalling, the meat choice again was supposed to come with vegetables but didn’t. If you choose a choice on the menu and the accompaniments change then let people know, again the guy who was running the brasserie wasn’t the least interested. The general meals and themes are both equal whether you eat or dine upstairs or down (with families) but as we found downstairs the food was improved due to the turnover and numbers of staff. The adults pool and bar area very good but pool area no where near big enough for the amount of suites, it appears that they have made this area and just pushed it into the corner of the complex. General grounds are ok, a lot of paths as you can imagine depending where your suite is located. Leaves and rubbish never cleared from the paths or roads. You go through a gate from the suites to access the main hotel complex. No where near enough staff to clear used plastic drinking receptacles, no correct drinking receptacles given on your particular choice of drink. Weak spirits and extremely poor choice of cocktails for the AI. Staff at the adults pool bar very good, shout out to Chuss, but they were all great down there. Most of the other staff were ok, but evident that there was a language barrier in certain circumstances. The adults suites are quiet and well kitted out. It’s a good walk to Playa Blanca and a further one to the Rubicon marina although there is a complimentary bus to the Dorada beach which is useful. Jet2 rep and comms very good and also Maciej, the hotel’s guest relations manager who actually listened to the issues. Shame about the hotel director, Miguel Rincon as he wasn’t one bit interested or even listening when I spoke to him. The resolution to some of the issues didn’t really benefit as again the offered drinks were poor and there was a clear flaw in the provision of ingredients, this would have been more annoying and frustrating if you would of paid 9.50 euros for them! The suite safes will cost you 4 euros a day and you pay 10 euros deposit per towel. Kids in the adult only ch

Me and the Mrs booked 10 nights at the Elba premium suites and it was great rooms one of best I've stayed in the whole canary islands have a separate section at back of the village for your gold wristband experience own pool which was a good warm temperature food excellent especially the chicken burger fries and salad bottles of Heineken beer and cocktails nice comfy sunloungers and nice chilled out bar area everything you need the whole complex is great went into the royal village a few times to sample there food and entertainment adults only rooftop bar with light up led blue tables overlooking the complex itself with live singers Pina colada cocktails were tasty great holiday here would go again in future