Aloft Playa del Carmen
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Aloft Playa del Carmen

Renovated in 2024
Calle 34 Nte Manzana 100 Lote 3, entre 10 Av norte y 20 Av. norte, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77536, Mexico
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Aloft Playa del Carmen is open in space and spirit, it is a reflection of the promise of our brand by offering purposeful environments and vibrant spaces within a destination that has become one of the most important in the Caribbean, thanks to being an ideal place to rest, go shopping, eat and live unforgettable adventures. It is a lively and bustling place, at any time of the day or night. As our destination, we are the next generation of hotel, using technology and design to enhance experiences and move at the fast pace of our guests.Show More
We Price Match
hotel overview picture
Highlights
Ideal location
Lots to do
Parking available
Pets welcome
Amenities
Outdoor swimming pool
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Billiards room
Restaurant
All Amenities
Property Description
Aloft Playa del Carmen is open in space and spirit, it is a reflection of the promise of our brand by offering purposeful environments and vibrant spaces within a destination that has become one of the most important in the Caribbean, thanks to being an ideal place to rest, go shopping, eat and live unforgettable adventures. It is a lively and bustling place, at any time of the day or night. As our destination, we are the next generation of hotel, using technology and design to enhance experiences and move at the fast pace of our guests.
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4.3/5
Very Good
Modern, clean & convenient location
All 116 Reviews
Surroundings
Airport: Cancún International Airport
(55.2 km)
Landmarks: Deportivo Mario Villanueva Madrid
(120m)
Landmarks: Club de la Cerveza - World Beer Club
(210m)
Landmarks: 5 Av. Nte.
(240m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Breezy, Guest Room, 1 King, Balcony
3

Breezy, Guest Room, 1 King, Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Breezy, Guest Room, 2 Queen, Balcony
3

Breezy, Guest Room, 2 Queen, Balcony

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Savvy, Suite, 2 Queen, Balcony
5

Savvy, Suite, 2 Queen, Balcony

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Splash Pool Level, Suite, 1 King
3

Splash Pool Level, Suite, 1 King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private entrance
Room Details
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Aloft Room With Two Queen Beds
4

Aloft Room With Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Aloft King Room
3

Aloft King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Savvy, Suite, 2 Queen
3

Savvy, Suite, 2 Queen

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private entrance
Room Details
Check Availability
Splash Pool Level, Suite, 1 King, Balcony
6

Splash Pool Level, Suite, 1 King, Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guest Reviews

4.3/5
Very Good
116 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.2
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
Guests praise the clean, spacious, modern rooms and friendly staff. Convenient location near 5th Avenue. Well-maintained facilities include rooftop pools and a gym. Quiet environment with comfortable mattresses.
J‍u‍y‍e‍o‍n
April 22, 2024
It was great!!
K‍a‍t‍e
February 11, 2025
Modern, clean & convenient location
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 6, 2024
Very beautiful hotel. In very great area and location. Can walk everywhere.
D‍y‍a‍n‍ ‍B‍r‍u‍a‍n
January 17, 2024
Housekeeping takes so long. There were 3 of us checked in, but they only replenish 2 towels and water daily. The 3rd person also paid so it would have been nice to get fresh towels and water for three people equally.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 9, 2024
This is the best hotel I stayed in during my trip to Mexico. It is clean, well located, with free parking. There is a large supermarket downstairs, which is convenient for eating and drinking. The hotel is quiet and comfortable overall. The room is a little small. The rooftop swimming pool is great. The price is not expensive and the cost performance is high!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2025
There is a capsule coffee maker in the room, but there are no coffee capsules to use with it, only instant coffee. I paid a deposit for towels, but the hotel staff never returned it. The room was not cleaned properly, and the amenities were not replenished.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2025
Very good, the room is great, the price is right, the breakfast is simple
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 29, 2023
Alright ! Large room and very Good mattress and very large bed, excellent location, large new grocery store and restaurant directly below the hotel
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Gym
Bar
Billiards room
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, $10.00 (approx. AED 36.73) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Children 17 years old and under
$7.41 (approx. AED 27.22) per person
Adult
Buffet:$14.81 (approx. AED 54.39) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of $50.45 (approx. AED 185.28) is charged.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: $32.83 (approx. AED 120.57) per pet per day

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2022
  • Renovated: 2024
  • Number of Rooms: 99
Aloft Playa del Carmen is open in space and spirit, it is a reflection of the promise of our brand by offering purposeful environments and vibrant spaces within a destination that has become one of the most important in the Caribbean, thanks to being an ideal place to rest, go shopping, eat and live unforgettable adventures. It is a lively and bustling place, at any time of the day or night. As our destination, we are the next generation of hotel, using technology and design to enhance experiences and move at the fast pace of our guests.

Frequently Asked Questions

What are the check-in and check-out times at Aloft Playa del Carmen?

The check-in time at Aloft Playa del Carmen is 15:00 and the check-out time is 12:00.

Does Aloft Playa del Carmen have a swimming pool?

Yes, Aloft Playa del Carmen has a pool.

Are pets allowed at Aloft Playa del Carmen?

Yes, pets are typically allowed at Aloft Playa del Carmen, but it's always best to call ahead to confirm.

Does Aloft Playa del Carmen provide breakfast?

Yes, Guests staying at Aloft Playa del Carmen can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Aloft Playa del Carmen?

Prices at Aloft Playa del Carmen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Aloft Playa del Carmen?

The closest airport is Cancún International Airport, and it is about 47 mins from hotel by car (55.2 km).

What is the cancellation policy for Aloft Playa del Carmen?

The cancellation policy for Aloft Playa del Carmen varies depending on the type of room and booking conditions.

Does Aloft Playa del Carmen offer airport transfer services?

No, the Aloft Playa del Carmen doesn't offer airport transfer services.

About This Property

Nearest AirportCancún International Airport
Distance to Airport55.18KM
Average Price FromAED604
Hotel Star Rating4