Avenida 15 norte entre calle 2 y Avenida Juarez, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
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Amenities
Parking
Outdoor swimming pool
Wi-Fi in public areasFree
Car rentals
24-hour front desk
Rooftop pool
Express check-in and check-out
Concierge service
All Amenities
Property Description
With a stay at BALAM Playa - 15 Th. Ave in Playa del Carmen (Downtown Playa del Carmen), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.3 mi (0.5 km) from Playacar Beach and 0.3 mi (0.5 km) from Playa del Carmen Maritime Terminal.
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5.8/10
Cleanliness5.8
Amenities5.8
Location6.1
Service5.7
All 97 Reviews
Surroundings
Landmarks: Playa Ruinas
(120m)
Landmarks: Chabad Playa Del Carmen
(130m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
18
Executive Studio Suite
1 Single bed or 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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11
Comfort Suite Studio
2 Queen bed
Non-smoking
Private bathroom
Refrigerator
Cable channels
Electric fan
Room Details
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14
Deluxe Studio Suite
1 King bed
Non-smoking
Private bathroom
Refrigerator
Cable channels
Extra-long bed (over 2m)
Room Details
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14
Grand Studio Suite
1 King bed or 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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7
Studio Panoramic Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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12
Exclusive Studio Suite
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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15
Family Studio Suite
2 Queen bed or 1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
TV
Cable channels
Room Details
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Guest Reviews
5.8/10
97 reviews
Verified Reviews
Cleanliness5.8
Amenities5.8
Location6.1
Service5.7
Average for similar properties in Playa del Carmen
Most Mentioned
Guest User
February 19, 2024
An average place with a good location.
Guest User
March 16, 2024
The floor in the room was not clean, the hotel is very shabby. The pool and breakfast are a joke and the man at breakfast is very unfriendly.
Original TextTranslation provided by Google
Gina natalia
January 1, 2025
Muy mal olor, todo viejo mal cuidado
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Gina natalia
April 21, 2025
Cômodo
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Services & Amenities
Most Popular Amenities
Parking
Additional charge
Outdoor swimming pool
Wi-Fi in public areas
Free
Car rentals
24-hour front desk
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Parking is available Off-site parking.
Parking
Additional charge
Transportation
Car rentals
Front Desk Services
Express check-in and check-out
Concierge service
Tour and ticket booking service
VIP check-in service
24-hour front desk
Languages Spoken
Italian
Spanish
Public Areas
Smoking area
Safety & Security
Security personnel
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Continental
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: MXN$85.72 (approx. AED 16.38) per pet per day
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
Number of Rooms: 20
With a stay at BALAM Playa - 15 Th. Ave in Playa del Carmen (Downtown Playa del Carmen), you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.3 mi (0.5 km) from Playacar Beach and 0.3 mi (0.5 km) from Playa del Carmen Maritime Terminal.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the beach bar. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and lockers. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Balam Playa - 15Th Ave?
The check-in time at Balam Playa - 15Th Ave is 15:00 and the check-out time is 12:00.
Does Balam Playa - 15Th Ave have a swimming pool?
Yes, Balam Playa - 15Th Ave has a pool.
Are pets allowed at Balam Playa - 15Th Ave?
Yes, pets are typically allowed at Balam Playa - 15Th Ave, but it's always best to call ahead to confirm.
Does Balam Playa - 15Th Ave provide breakfast?
Yes, Guests staying at Balam Playa - 15Th Ave can enjoy breakfast during their stay.
Breakfast option(s): Western, Continental.
How much does it cost to stay at Balam Playa - 15Th Ave?
Prices at Balam Playa - 15Th Ave are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the cancellation policy for Balam Playa - 15Th Ave?
The cancellation policy for Balam Playa - 15Th Ave varies depending on the type of room and booking conditions.