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Latest Reviews for Playa del Carmen Hotels

Banyan Tree Mayakoba
4.7/5101 Reviews
As the Banyan Tree service did not have to say, that is, the charges are expensive, even the expensive is not good for hygiene, the pool villas, the small collapse in the yard can not lie, placed in the corner of the eaves do not say mosquitoes There are many ant bugs and a lot of spider webs. It looks dirty. The colony is also covered with insect secretions and spider webs. The partitions in the room are all gray, which makes people feel uncomfortable. And if it is too far to go to the beach, it is not convenient. It can only be said that this Banyan Tree is relatively backward, not as good as the nearby Viseroy.
Anah Suites
3.9/574 Reviews
I took my extended family to Playa del Carmen for a fun week. I booked 4 separate 2 bedrooms / 2 bathrooms suites at Anah Suites but were given 3 suites at Anah Downtown and 1 suite at Anah La Playa across the street. They were overbooked and our concierge, Daniel Jimenez, tried to accommodate us by offering to move us to the La Quinta by Anah on 5th Avenue & 40th, but we realized that the current location was actually the best since it was close to everything. Daniel was really accommodating and the staffs were really nice! The suites were offered at a good price for the money, however, it is close to a busy street. I let the rest of my family stay at the suites at Anah Downtown and we stayed in the suite at La Playa across the street. Our room was clean but one of the toilet wasn't flushing in 1 bathroom and the shower barely worked in the other bathroom. This was annoying at first, but wasn't a big deal since we spent most of our time outdoors doing activities. Be warned that nearby streets are constantly busy (noise all day and all night) and for our trip, the other guests were coming home at 3:00AM in the morning and making a lot of noise. Playa del Carmen is very close to Xcaret, Xplor, Xel-ha, Tulum and a lot of cenotes that were really fun to swim in. We will definitely do this again soon.
Tukan Hotel Playa del Carmen
3.5/5103 Reviews
From 05/27/23 until 06/01/23 this was the 3rd time I've ever been to this hotel, but the 1st time since 2009. My experience was a negative one, sadly. There was a blonde receptionist I first met who was fine. It was the brunette receptionist that was not accommodating, not friendly. This hotel has 2 buildings, one on 5th Avenue and the other 10th Ave. They put me in the 10th Avenue building where there was no one on site. 6 days, I did not see anyone, day nor night. Walking through the courtyard at night and not one room had lights on. No one at the jacuzzi, nothing. I asked to be moved from this building to the main building where there were other guest visible and the brunette receptionist said no and walked away. There was another employee that I asked and he said no. I stated that I would look for another hotel and that other employee said ”ok”. I only had the breakfast plan and ate 2x in the cafe and the food was ”ok”. The first day I was still a little hungry and took a little box of cereal with me. I got stopped at the door and was told that I could not do this. The only positives: (1) I had a clean room and (2)the tours planner Bernardo was great. He was the only person to treat me nice and talk to me like a friend vs. a number. I had enjoyed this place in the past but will probably never come back.
Moonshine Hotel
3.7/569 Reviews
Iré comentando puntos que me parecen importantes cuando vas de vacaciones. RUIDO: está situado no en 1 si no cerca de 2 discotecas que no cierran hasta pasadas las 03.00 de la madrugada por lo que si vas a descansar, lo vas a tener complicado; retumban los cristales,poco más y como si estuvieras en medio de la fiesta. Pedimos cambio de habitación porque estábamos en una que daba a la calle,nos cambiaron a una más alejada pero se seguía escuchando igual. SITUACIÓN: es buena , pero hay hoteles por la zona menos ruidosos y en buena zona. INSTALACIÓNES: es una habitación en la que había 3 camas ,2 de ellas dobles y una individual, todas en un mismo espacio ,si tienen aire acondicionado lo malo que si quieres intimidad debes entrar al baño. La ducha apenas tiene fuerza por lo que cuesta mucho duch**** bien. SIN SERVICIO DE DESAYUNO. pero en frente hay una cafetería muy rica par desayunar. CONCLUSIONES Buena situación, precio asequible pero si vas a descansar este no es tu Hotel
The Fives Downtown Hotel & Residences, Curio Collection by Hilton
4.1/5114 Reviews
Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.
Apart Hotel Casaejido
4.2/538 Reviews
The apartments/hotel is split into two areas either side of a very quiet road. We booked a large double with kitchen, which was across the road from the pool which was not a problem. The room was very clean and well kept and the hotel was about 20mins walk (1.2kms) from the beach and only 200metres from the main highway if you wanted to hail a taxi. Lots of local shops and restaurants.

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Property Information for Tourists

Total Properties225
Number of Reviews 121
Lowest PriceAED 221
Highest PriceAED 394
Average Price(Weekend Night)AED 310
Average Price(Weekday Night)AED 311